Charles Zingarelli
Noblesville,IN
Summary
Highly organized and dependable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrates a strong commitment to team success, readily taking on additional responsibilities to achieve shared goals. With a background in customer service and sales, I bring a high level of motivation and expertise to the table. My skills include adeptly building and nurturing customer relationships, along with a keen ability to understand and address customer needs. I excel in communication and interpersonal interactions, ensuring the delivery of superior customer service.
Overview
15
15
years of professional experience
Work History
Operations Manager
Picking Daisies Media LLC
01.2023 - Current
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Outside Sales Account Manager
JZ Windows & Doors
03.2012 - 12.2022
- Built strong client rapport to establish diversified network of connections.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Established new accounts through cold calling and personal visits to potential customers.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Finalized sales deals and contracts.
- Followed up with customers about customer service.
- Visited clients to sell Energy-Star Rated Double Pane Windows, Solid-Core Siding and Interior Window Treatments.
- Trained staff on how to close sales in field.
- Negotiated prices, terms of sales and service agreements.
- Stayed current on company offerings and industry trends.
Outside Sales Representative
JZ Construction
04.2009 - 03.2012
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Exceeded monthly sales targets and quotas consistently.
- Monitored competitor activities to maintain competitive advantage.
Education
Bachelor of Arts - Business Management
University of Phoenix
Fresno, CA02.2012
Associate of Arts - General Education
Cabrillo College
Aptos, CA04.2011
High School Diploma -
Center For Advanced Research And Technology
Clovis, CA2008
Skills
- Project Development and Oversight
- Staff Training
- Sales Presentation
- Customer Relationship Management
- Price Quoting
- Customer Service and Assistance
- Customer Consultations
- Inside and Outside Sales
- Key Relationships
- Business Development and Planning
- Persuasive Communication
Accomplishments
As the Outside Sales Manager at JZ Windows & Doors, consistently achieved an impressive track record of generating annual sales exceeding one million dollars, showcasing exceptional sales and leadership skills
Timeline
Operations Manager
Picking Daisies Media LLC
01.2023 - Current
Outside Sales Account Manager
JZ Windows & Doors
03.2012 - 12.2022
Outside Sales Representative
JZ Construction
04.2009 - 03.2012
Bachelor of Arts - Business Management
University of Phoenix
Associate of Arts - General Education
Cabrillo College
High School Diploma -
Center For Advanced Research And Technology
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