Charles Zingarelli
Noblesville,IN
Summary
Highly organized and dependable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrates a strong commitment to team success, readily taking on additional responsibilities to achieve shared goals. With a background in customer service and sales, I bring a high level of motivation and expertise to the table. My skills include adeptly building and nurturing customer relationships, along with a keen ability to understand and address customer needs. I excel in communication and interpersonal interactions, ensuring the delivery of superior customer service.
Overview
15
15
years of professional experience
Work History
Operations Manager
Picking Daisies Media LLC
Noblesville, IN
01.2023 - Current
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Outside Sales Account Manager
JZ Windows & Doors
Clovis, CA
03.2012 - 12.2022
- Built strong client rapport to establish diversified network of connections.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Established new accounts through cold calling and personal visits to potential customers.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Finalized sales deals and contracts.
- Followed up with customers about customer service.
- Visited clients to sell Energy-Star Rated Double Pane Windows, Solid-Core Siding and Interior Window Treatments.
- Trained staff on how to close sales in field.
- Negotiated prices, terms of sales and service agreements.
- Stayed current on company offerings and industry trends.
Outside Sales Representative
JZ Construction
Clovis, CA
04.2009 - 03.2012
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Exceeded monthly sales targets and quotas consistently.
- Monitored competitor activities to maintain competitive advantage.
Education
Bachelor of Arts - Business Management
University of Phoenix
Fresno, CA02.2012
Associate of Arts - General Education
Cabrillo College
Aptos, CA04.2011
High School Diploma -
Center For Advanced Research And Technology
Clovis, CA2008
Skills
- Project Development and Oversight
- Staff Training
- Sales Presentation
- Customer Relationship Management
- Price Quoting
- Customer Service and Assistance
- Customer Consultations
- Inside and Outside Sales
- Key Relationships
- Business Development and Planning
- Persuasive Communication
Accomplishments
As the Outside Sales Manager at JZ Windows & Doors, consistently achieved an impressive track record of generating annual sales exceeding one million dollars, showcasing exceptional sales and leadership skills
Timeline
Operations Manager
Picking Daisies Media LLC
01.2023 - Current
Outside Sales Account Manager
JZ Windows & Doors
03.2012 - 12.2022
Outside Sales Representative
JZ Construction
04.2009 - 03.2012
Bachelor of Arts - Business Management
University of Phoenix
Associate of Arts - General Education
Cabrillo College
High School Diploma -
Center For Advanced Research And Technology