CHARLES ANTHONY A. TAER
Doha
Summary
To work in a challenging environment that permits professional and personal growth, with an aim to contribute positively towards the objectives and goals of the organization to the best of my skills and knowledge as well as extensively contributing to the growth and success of the firm.
Overview
2
2
years of professional experience
Work History
Hospitality /Housekeeping Supervisor
Elegancia Facility Management
08.2017
- Establish and educate staff on cleanliness and tidiness hygiene standards
- Monitor and review cleaning staff performance
- Ensure all health & Safety procedures are always followed ad encourage safe working practices
- Ensure cleaning staff understand and work to task schedules
- Ensure to check what kind of materials need to use for each cleaning
- Schedule shifts and arrange for replacement in cases of absence
- Motivate team members and resolve any issues that occur on the job
- Responds to customer complaints and special requests
- Participate in large cleaning projects as required
- Oversee staff daily.
Housekeeping Room Attendant
Al Hussain Group
07.2014 - 08.2016
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
Education
HRM -
Bohol Institute of Technology and International College
12.2012
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Training and mentoring
- Cleaning techniques
- Staff Scheduling
- Health and safety compliance
- Staff Training and Development
- Department coordination
Profileskills
- Proficient in MS Offices
- Excellent management and organization skills
- Effective communication and interpersonal skills
- Fast Learner, Energetic, and Self Motivated
- Time Management Skills
- Safety, Health, and Security Procedures
- Staff Supervision Scheduling
- Safety Hazzard
- Customer Service
Assignedsites
- Hilton Salwa
- Sheraton Hotel
- Ministry of Transportation
- Mwani Qatar
- Mall of Qatar
- Com 18 head office
- Elegancia
Personal Information
- Age: 34
- Title: HOUSEKEEPING/HOSPITALITY SUPERVISOR
- Date of Birth: 03/07/90
- Nationality: Filipino
- Marital Status: Single
Languages
English,Tagalog,Arabic
Bilingual or Proficient (C2)
Timeline
Hospitality /Housekeeping Supervisor
Elegancia Facility Management
08.2017
Housekeeping Room Attendant
Al Hussain Group
07.2014 - 08.2016
HRM -
Bohol Institute of Technology and International College
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