Charles L Brown Jr
San Leandro,CA
Summary
Seasoned Driver with a safe driving record and a positive attitude. Highly effective and skilled at determining best routes. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with a safe and accident-free driving record. Loaded truck and properly secured items to prevent damage during transportation.
Professional aviation operations specialist ready to lead and optimize ground handling processes for major airline. Skilled in efficient baggage handling, aircraft marshaling, and ensuring on-time departures. Strong focus on team collaboration and flexibility to adapt to changing needs. Known for reliability, safety awareness, and commitment to achieving operational goals.
Diligent [Desired Position] with strong background in managing ramp operations and leading teams to ensure efficient ground handling. Successfully coordinated multiple flights, ensuring timely departures and adherence to safety protocols. Demonstrated problem-solving skills and effective communication to enhance team performance and operational efficiency.
Overview
9
9
years of professional experience
Work History
Lead Ramp Agent
McGee Air Services
05.2023 - 12.2025
- Supervised daily ramp operations to ensure timely aircraft departures.
- Trained and mentored new ramp agents in safety protocols and procedures.
- Coordinated cargo loading and unloading processes to optimize efficiency.
- Implemented safety measures, reducing incidents and enhancing team compliance.
- Collaborated with ground crew to resolve operational issues promptly.
- Monitored equipment performance, identifying maintenance needs proactively.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Expedited baggage handling processes, reducing passenger wait times and increasing customer satisfaction.
- Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
- Connected electrical power unit and hoses to aircraft.
- Deiced aircraft before takeoff for safety during inclement weather.
- Ensured adherence to regulatory standards and company policies during operations.
Quality Fit Technician
Tesla Motors
06.2020 - 02.2023
- Loaded and assembled Tesla Model Y units per shift.
- Participated with a collaborative, inclusive, and respectful attitude in and ever changing environment.
- Operate complex manufacturing equipment under supervision.
- Escalate technical and process issues to the appropriate support groups and leaders.
- Assist with onboarding and training of new technicians to help up-skill the team.
- Evaluate the process design and tooling improvements.
- Suggesting and implementing new ideas that improve quality, reduce cost, support production work environment.
- Willingness to operate in a dynamic environment and team structure.
- Worked independently and as a team to drive maximum repair efficiency.
- Can perform body fits on final line to CVIS spec/deviations.
- Understand the basic methods of body fits.
- Physical work including but not limited to pushing, pulling, gripping, twisting, reaching, etc.
- Ability to follow a required specific sequence of steps in a process repetitively for an extended period of time.
- Flexibility to work overtime and weekends as needed.
Delivery Driver
Amazon
09.2019 - 06.2020
- Load vans and deliver packages by driving, climbing in and out of the vehicle, and walking upstairs and through driveways in all weather conditions, and deliver packages in a safe, courteous, and timely manner.
- Successfully delivered 300+ packages on a daily bases.
- Used hand held device for routing information, customer delivery information.
- Lift packages up to 50 lbs. comfortably without accommodation.
Security Officer
Allied Universal Security Services
11.2017 - 05.2019
- Asses control for guests and customers.
- Checking employees and guests in and out of buildings.
- Manage entry protocol which may include, scanning tickets, verifying wrist bands/badges/identification, bag searching, and metal detector screening.
- Uphold and maintain the confidentiality of privileged information acquired during the course of your duty at all times.
- Monitoring CCTV Cameras.
- Prepare incident reports detailing all information and actions taken to address conditions or emergencies.
- Enforcing company policies and procedures.
- Observation and reporting of fire and safety hazards.
Cashier
Walmart
05.2017 - 06.2018
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and concerns to support positive customer experiences. Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Education
High School Diploma -
John Muir Charter School
San Francisco, CA05.2021
Skills
- Body Fit
- Quality Inspection
- Forklift
- Customer service
- Security Officer
- Labeling and Handling
- Delivery Driver
- Shipping and receiving
- Loading and unloading
- Picking and processing
- Aircraft marshalling
- Ground support equipment operation
- Airport security regulations
- Baggage handling
- Load planning
Timeline
Lead Ramp Agent
McGee Air Services
05.2023 - 12.2025
Quality Fit Technician
Tesla Motors
06.2020 - 02.2023
Delivery Driver
Amazon
09.2019 - 06.2020
Security Officer
Allied Universal Security Services
11.2017 - 05.2019
Cashier
Walmart
05.2017 - 06.2018
High School Diploma -
John Muir Charter School