Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chase Bickerdike

Marshall,TX

Summary

Engaging sales/business associate committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering years of experience in various environments answering routine product questions and meeting assigned sales goals.

Overview

14
14
years of professional experience

Work History

Marketing and Sales Manager

Gecko Pest Control
03.2023 - Current
  • Check to see the number of reviews our competitors have and how close they are to us.
  • Do daily sales report.
  • Check for any overnight internet leads/ new customer voicemails.
  • Make sure that all Google Local Service ads are disputed if needed.
  • Think of out of the box ways to market.
  • Looking over the marketing reports.
  • Keep track of our cost per customer.
  • Go over all of marketing on monthly meetings.
  • Keep track to see if we are getting our money worth through advertising and what areas need to be adjusted and redistributed.

Service Technician

Gecko Pest Control
02.2021 - 03.2023
  • Identified insects that customers are having issues with.
  • Come up with a solution to pest problem at homes.
  • Recommend different programs to customers to help with pest issues.
  • Filled out paperwork after the services are completed.
  • Make sure that the truck is stocked with the right products.
  • Treat homes and business for general pest.

Sales Associate

Patterson Chrysler Dodge Jeep Ram
02.2019 - 02.2021
  • Met incoming customers at door to guide through showroom and sales lot and
    worked to build positive relationships and discuss vehicles.
  • Provided information about sales processes, warranty requirements and service
    standards.
  • Gave detailed information regarding operation of standard and optional vehicle
    features.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Filled out paperwork to register vehicles and complete sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve
    conflicts.
  • Maintained high referrals and consistent repeat business due to first-rate
    customer service standards.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations
    and dealer files.


Facility Manager

The Infield Downtown
10.2016 - 02.2019
  • Opened and closed the facility for daily operations.
  • Greeted customers as they entered the facility.
  • Communicated with facility workers and customers to ensure customer satisfaction.
  • Processed cash, check and credit card payments.
  • Scheduled appointments for customers with instructors or for reservations at the facility.
  • Set up facility for special events such as parties and supervised those events.
  • Sold various snacks and merchandise as well as monitoring the inventory.
  • Maintained a clean environment and made sure that equipment was readily available and in working order.

Owner

Chase's Lawn Service
01.2010 - 09.2018
  • Had my own yard maintenance business since that was started in 8th grade.
  • Managed and serviced as many as 12 yards at a time.
  • Maintain schedule for keeping customers' properties properly groomed.
  • Respond to customer requests and complaints with resolution.
  • Maintain communication with customers.

Customer Service Associate

Sherwin-Williams Paint Store
08.2017 - 01.2018
  • Maintained store cleanliness and organization.
  • Informed customers about special promotions.
  • Provided detailed information for various products.
  • Managed customer relations and customer service through daily communication and interactions.
  • Processed accurate and efficient sales and return transactions.
  • Responded resourcefully to customer requests and concerns.
  • Delivered paint and materials to job locations in company vehicle.
  • Mixed paint as requested by customers.

Grounds Crew Worker

East Texas Baptist University
06.2017 - 08.2017
  • Painting in various areas on campus both inside and outside.
  • Power washed areas on campus.
  • Assisted with interior demolition of facilities to prepare for renovation.
  • Assisted with minor facility repairs on campus.
  • Worked along side the Construction Manager as he directed.

Pizza Delivery Driver

Domino's Pizza
01.2015 - 08.2015
  • Answered the phone and took orders over the phone for customers.
  • Prepared food orders.
  • Completed on-time deliveries by choosing the best and most efficient route.
  • Completed all necessary paperwork using neat and legible handwriting.
  • Responded to customer complaints and feedback.
  • Verified each delivery against the delivery instructions before delivering to customers.

Education

Bachelor of Business Administration - Business Management

East Texas Baptist University
Marshall, TX
12.2018

Skills

  • Dependable, reliable, and high integrity
  • Proficient in Microsoft Office; Excel; Powerpoint
  • Proficient Customer Service skills
  • Coachable/teachable

Timeline

Marketing and Sales Manager

Gecko Pest Control
03.2023 - Current

Service Technician

Gecko Pest Control
02.2021 - 03.2023

Sales Associate

Patterson Chrysler Dodge Jeep Ram
02.2019 - 02.2021

Customer Service Associate

Sherwin-Williams Paint Store
08.2017 - 01.2018

Grounds Crew Worker

East Texas Baptist University
06.2017 - 08.2017

Facility Manager

The Infield Downtown
10.2016 - 02.2019

Pizza Delivery Driver

Domino's Pizza
01.2015 - 08.2015

Owner

Chase's Lawn Service
01.2010 - 09.2018

Bachelor of Business Administration - Business Management

East Texas Baptist University

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Chase Bickerdike