CHARLES E. Metcalf, Jr.

*Over see prompt and accurate collection, storage and shipping of plasma bottles and samples.
*Maintain accurate compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines.
*Accountable for area operations to accommodate production levels and donor arrival patterns.
*Train and provide leadership to new/existing employees.

*Monitor freezer and refrigerator temperatures.

*Conducts daily calibration of equipment.

*Mentor, coach and encourage others, while providing direction when asked or apparent.

*Perform and complete inside/outside pre-trip bus inspections.

*Safely and professionally operate bus in accordance to safety guidelines, state and federal laws, pre-determined routes and schedules, standard operating policies and procedures.

*Complete necessary forms and paper work such as vehicle operation and accident/incident reports.

*Provided daily direction, guidance and leadership to bus operators.

*Monitored daily transit bus and passenger related activities.

*Managed and directed the movements of the regional transit fleet.

*Provided optimum transit service by monitoring schedule adherence and driver performance.

*Planned, coordinated, and implemented detours, bus stops, route redesign and other route deviations to ensure effective communication to customers and bus operators.

*Researched transit data, messaging and other operating reports to monitor operator performance, timed transfers, and overall performance of individual routes, recommend service changes based upon data.

*Observed and reported field observations in order to ensure efficient transit service.