Charles Franklin Navin

• Bill Lowman and Geri Soriano of Supreme Beings of Leisure.
• Co writer and performer with both artists

Co writer and Producer with John Navin

• In charge of scheduling 5 department within a restaurant
• Purchasing supplies
• Opening and closing of a restaurant
• Testing and training of employees

• Designed the interior of Schwa Restaurant

• Created a service training program featuring comprehensive instruction manuals and classroom time for all front facing teams
• Customized content for various departments from Food & Beverage teams to Stewarding &
• Housekeeping
• Managed floor service for the Dining Room and Lounge, welcoming an annual average of 800,000 guests and overseeing the work of approximately 130 members of staff
• Crafted the restaurant's experience acknowledgement and customer retention practices
• Trained teams to proactively respond to guest feedback in house
• Answered guest comment emails to resolve issues and maintain positive guest relations
• Delivered on sight floor managing, oversaw the opening and closing each shift
• Tended to the needs of every customer, both on site, and addressing all complaints via email and telephone.

• Designed the Alumni Room at Glenbard West High School (2019)
• Illustrated patterns for fabric prints and designed limited edition accessories for global fashion designer Marni,
• Men's and Women's collection, Filmed and edited videos for social media advertising campaigns for Marni (, )
• Managed an Instagram advertising campaign for Marni (2019)
• Modeled in Marni's Menswear show in Milan Fall/Winter (, Maintains personal blog with conceptual and performance artwork

• Of The Aluminum Group
• Produced award-winning albums and performed in international shows,
• Costarred in the documentary Pursuit of Happyness by Patrick McGuinn (2005).

• Provided food and beverage service during the restaurant's early years as a true chef-driven, fine dining destination
• Assisted the restaurant's leadership in pivoting to a high-volume, upscale dining experience in the early 2000’s
• Trained new team members and helped create positive service culture throughout all service teams.