Charlesha Holiday
Miramar
Summary
Hospitality server committed to delivering outstanding guest experiences. Known for ability to manage multiple tasks efficiently and seamlessly adapt to changing needs. Strong focus on team collaboration and achieving high standards, leveraging skills in communication and customer service.
Overview
4
4
years of professional experience
Work History
Server
Pincho Factory
10.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner
Chilis's Bar and Grill
11.2022 - 06.2024
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Assisted servers to optimize guest dining experience.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
Teacher's Assistant
davie elementary
08.2022 - 06.2023
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Teacher's Assistant
Flamingo Elementary
06.2022 - 08.2022
- Applied positive reinforcement to redirect negative behaviors.
- Supported students throughout academic instruction and assignments.
- Assisted children at stations during small-group learning periods.
- Offered students personalized educational, behavioral and emotional support.
Restaurant Hostess
Outback Steakhouse
07.2024 - Current
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Education
High School Diploma -
William T. McFatter Technical Highschool
06.2023
Technical Certificate - Principals of Teaching
William T. McFatter Technical College
06.2023
Skills
- Customer service
- Strong multitasking
- Strong work ethic
- Exceptional customer service
- Teamwork and collaboration
- Positive and friendly attitude
- Quick learner
Timeline
Restaurant Hostess
Outback Steakhouse
07.2024 - Current
Food Runner
Chilis's Bar and Grill
11.2022 - 06.2024
Teacher's Assistant
davie elementary
08.2022 - 06.2023
Teacher's Assistant
Flamingo Elementary
06.2022 - 08.2022
Server
Pincho Factory
10.2021 - 09.2022
Technical Certificate - Principals of Teaching
William T. McFatter Technical College
High School Diploma -
William T. McFatter Technical Highschool
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