Charles Nation Garcia
Tulare,CA
Summary
Personable and energetic committed to delivering excellence in all facets of customer service and administrative support. Offering highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Best Western Hotel
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
Overnight Stocker
Mwi Veterinary Supply Inc.
01.2021 - 03.2021
- I possess a proven track record of diligently performing 12-hour shift with unwavering dedication and professionalism.
- Carefully packaged finished products and prepared for them shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed quality checks on finished products to identify and address discrepancies.
- Inspected materials before assembly to verify compliance of quality control standards.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Oversaw logistics and inventory management for storeroom.
- Reviewed production schedules and streamlined processes.
Education
High School Diploma -
Tulare Western High School
Tulare, CA06.2020
Skills
- Active Listening
- Issue Handling
- Cleaning and Sanitizing
- Sensitive Information Handling
- Sorting and Labeling
- Critical Thinking
- Multi-Line Telephone Systems
- Loss Prevention Strategies
- Raw Materials Handling
- Data Accuracy
- Processing Knowledge
- Workplace Safety
Timeline
Front Desk Receptionist
Best Western Hotel
05.2023 - Current
Overnight Stocker
Mwi Veterinary Supply Inc.
01.2021 - 03.2021
High School Diploma -
Tulare Western High School
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