Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHARLETTA CARR

Burlington,NC

Summary

Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Billing Specialists

VBS (VIRTUAL BENEFITS SOLUTIONS)
10.2021 - 06.2023
  • Processed data entries while obtaining patients medical records
  • Checked patients referrals from hospitals,hospices and their Medicare eligibility
  • Performed weekly billing between 60 to 100 daily
  • Applied ICD-10 codes/CPT codes to document for patient diagnosis and treatments into billing software
  • Follow up on claims to make sure company is reimbursed,while contacting insurance companies for claim denials
  • Work with Excel, Counselear, and claim md.

Pharmacy Technician

WALGREENS
10.2019 - 05.2021
  • Utilizing pharmacy systems to enter patient and drug information
  • Filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs
  • Handles telephone calls that do not require personal attention from pharmacists
  • Completes special assignments and other task assigned.

Administrative Position

DOCTORS MAKING HOUSE CALLS
02.2015 - 08.2015
  • Fax and scan documents into computer
  • Enter medical reports from MD visit with patients.

Patient Data Entry Specialist

DUKE MEDICINE (Durham, N.C.)
07.2013 - 11.2014
  • Prepared data for computer entry by compiling & sorting information, establishing priorities to meet deadlines
  • Processed customer and account documents by reviewing data, resolving deficiencies, and inputting accurate information.

Patient Care Technician Epic Support (Maestro Care Ambulatory Team)

Duke University
02.2012 - 05.2013
  • Traveled to clinics to provide specialized patient care and assist in diagnostic, therapeutic and research procedures.

Patient Service Associate (PSA/FCC)

DUKE UNIVERSITY (Durham, NC)
02.2012 - 05.2013
  • Checked in patients, scheduled tests and medical procedures, and checked out patients at the conclusion of their visit
  • Edited IDX as needed and accurately identified the appropriate account for patient visit
  • Answered phones and took messages to physicians, nurses and other medical personnel
  • Handled insurance information for patients and called in pre-authorizations for physicians and nurses

Laboratory Technician

LABCORP (Durham, NC)
04.2008 - 08.2010
  • Participated in a variety of medical & analytical laboratory support activities to collect and enter data for testing & research
  • Applied knowledge of standard laboratory methods, practices, procedures, policies, regulations, and laboratory equipment.

Pharmacy Technician

CAREMARK
01.2007 - 01.2008
  • Assisted pharmacists and customers by faxing customers' prescriptions, refilling prescriptions, and maintaining files
  • Contacted doctors and coordinated with third party companies for prior authorization and billing issues
  • Collects, inputs and verifies prescriptions before being packaged

Pharmacy Technician

CVS
06.2006 - 11.2006
  • Assisted pharmacists and customers by faxing customers' prescriptions, refilling prescriptions, and maintaining files
  • Contacted doctors and coordinated with third party companies for prior authorization and billing issues
  • Utilized extensive knowledge of brand & generic medications to interpret prescriptions in compliance with pharmacy laws.

Pharmacy Technician

ECKERD PHARMACY
02.2003 - 03.2006
  • Assisted pharmacists and customers by faxing customers' prescriptions, refilling prescriptions, and maintaining files
  • Contacted doctors and coordinated with third party companies for prior authorization and billing issues
  • Utilized extensive knowledge of brand & generic medications to interpret prescriptions in compliance with pharmacy laws.

Education

Bachelor of Science Degree, Health Science -

Kaplan University

Associate of Science, Industrial Pharmaceutical -

Wake Technical Community College

Inpatient and Outpatient Medical Coding and Billing -

AAPC
10.2020

Skills

  • HIPAA Compliance
  • Payment posting
  • Claim submission
  • Insurance Verification
  • Patient Billing
  • CPT Knowledge

Certification

  • CPC-A, AAPC - 2020

Timeline

Medical Billing Specialists

VBS (VIRTUAL BENEFITS SOLUTIONS)
10.2021 - 06.2023

Pharmacy Technician

WALGREENS
10.2019 - 05.2021

Administrative Position

DOCTORS MAKING HOUSE CALLS
02.2015 - 08.2015

Patient Data Entry Specialist

DUKE MEDICINE (Durham, N.C.)
07.2013 - 11.2014

Patient Care Technician Epic Support (Maestro Care Ambulatory Team)

Duke University
02.2012 - 05.2013

Patient Service Associate (PSA/FCC)

DUKE UNIVERSITY (Durham, NC)
02.2012 - 05.2013

Laboratory Technician

LABCORP (Durham, NC)
04.2008 - 08.2010

Pharmacy Technician

CAREMARK
01.2007 - 01.2008

Pharmacy Technician

CVS
06.2006 - 11.2006

Pharmacy Technician

ECKERD PHARMACY
02.2003 - 03.2006

Bachelor of Science Degree, Health Science -

Kaplan University

Associate of Science, Industrial Pharmaceutical -

Wake Technical Community College

Inpatient and Outpatient Medical Coding and Billing -

AAPC
  • CPC-A, AAPC - 2020
CHARLETTA CARR