Charley Dalton
Anchorage,AK
Summary
Dynamic Case Manager with a proven track record at the VA Medical Center, specializing in individualized counseling and organization. Excelled in designing customized care plans and fostering collaborative relationships, significantly enhancing client access to resources. Demonstrated exceptional patient support and communication skills, ensuring effective crisis interventions and resource navigation.
Overview
3
3
years of professional experience
Work History
VJO (Social Work Intern)
VA Medical Center
01.2022 - 05.2022
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Participated in court proceedings weekly alongside clients.
- Conducted weekly sessions for VA's 12-step initiative.
- Spearheaded advocacy efforts on behalf of incarcerated veterans facing legal challenges.
- Assisted veterans in accessing rehabilitation services.
Homeless Prevention Case Manager (Intern)
VA Medical Center
08.2021 - 01.2022
- Collaborated with interdisciplinary teams to design and execute customized care plans.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Guided both one-on-one and group discussions to encourage constructive behavior shifts.
- Completed client home visits to facilitate service utilization at VA homeless shelters.
- Fostered strong collaborative relationships with HUD-VASH staff to support client progress.
- Executed cleaning, maintenance, and filing duties at the homeless shelter.
Case Manager
AmeriCorps Program
08.2019 - 04.2020
- Assisted in maintaining and sanitizing apartments at the homeless shelter.
- Tracked client services closely, ensuring timely crisis interventions as needed.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Work with the HUD program, Rapid Rehousing.
- Tracked utility and rental payments to ensure accuracy and timeliness.
- Established relationships with community members and landlords to help assist clients needs.
- Conducted regular home visits to engage with clients.
Education
Master Of Social Work -
Ohio University
Athens, OH04.2022
Skills
- Creative problem-solving
- Ethical decision-making
- Case management
- Social services
- Active listening
- Emotional intelligence
- Organization
- Documentation
- Intervention
- Resilience
Accomplishments
Received a Graduate Assistant position for high enough GPA, as well as a written essay from Ohio University.
Timeline
VJO (Social Work Intern)
VA Medical Center
01.2022 - 05.2022
Homeless Prevention Case Manager (Intern)
VA Medical Center
08.2021 - 01.2022
Case Manager
AmeriCorps Program
08.2019 - 04.2020
Master Of Social Work -
Ohio University
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