Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charley Johnson

Saint Pauls,NC

Summary

Patient Services Representatives and Customer Service Professionals possess proven knowledge in assisting patients with their healthcare. They communicate effectively with nurses and doctors regarding a patient’s medical condition. They also have a comprehensive background in collecting payments, receiving patient information, assisting with paperwork, and providing excellent service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food Service Worker

Cape Fear Valley Medical Center
Fayetteville, NC
12.2024 - 01.2026

Coordinated patient tray delivery to support nutritional needs and enhance patient satisfaction.

Production Worker

Butterball Farms
Fayetteville, NC
01.2022 - 12.2022

Oversaw operations on production line to ensure efficient workflow.

Crew Member

McDonald’s
Fayetteville, NC
07.2019 - 11.2021
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Operated kitchen equipment efficiently, ensuring adherence to safety protocols during food preparation.
  • Collaborated with team members to streamline order processing, enhancing workflow efficiency.

Education

Certificate Medical Administrative Assistant - Certification Medical Administrative Assistant

Fayetteville Technical Community College
Fayetteville, NC

Certificate - Certification Phlebotomy

Robeson Community College
Lumberton, NC
06.2026

High School Diploma - High School Diploma

Hoke County High School
Raeford, NC
06.2022

Skills

Healthcare Management

Patient Records

Procedure Scheduling

HIPPA

Policy Implementation

Emergency Response

Patient Care

CPR Certification

Oral Written communication

Order of Draw - Phlebotomy

Certification

  • Certification Medical Administrative Assistant
  • Certification Phlebotomy

Timeline

Food Service Worker

Cape Fear Valley Medical Center
12.2024 - 01.2026

Production Worker

Butterball Farms
01.2022 - 12.2022

Crew Member

McDonald’s
07.2019 - 11.2021

Certificate Medical Administrative Assistant - Certification Medical Administrative Assistant

Fayetteville Technical Community College

Certificate - Certification Phlebotomy

Robeson Community College

High School Diploma - High School Diploma

Hoke County High School
Charley Johnson