Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tongela Turntine

Nashville,TN

Summary

To obtain a position where I can apply my education, keen work ethic, experience, enthusiasm, and organizational skills, while building my skills and knowledge with a progressive organization. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
years of professional experience
1
year of post-secondary education

Work History

Veterans Canteen Service

Food Service Worker
02.2022 - 01.2023

Job overview

  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

•Operate cash register, scanner, and computer system ensuring correct meal prices and receipts are being administered to customers as well as for daily records for business.

  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Processed customer payments and balanced cash drawers.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Utilized POS system to receive and process food and beverage orders.
  • Cleaned and organized kitchen, dining and service areas.
  • Learned other teammates' work tasks to train as backup.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Aramark Food Service

Food/Prep/Cook/Server
03.2013 - 07.2013

Job overview

  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
  • Stocked ingredients, tracked expenses and maintained foodservice equipment in proper operating condition.
  • Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
  • Embraced full responsibility for food quality and garnished artful dishes for maximum appeal to discerning customers.
  • Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Maintained food safety and sanitation standards.
  • Monitored food quality and presentation to maintain high standards.

Save-A-Lot Grocery Store

Cashier
11.2010 - 06.2012

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stock shelves, daily inventory, clean and sanitized work areas, assist customers as needed, check in vendors when products where shipped in.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.

Express Employment

Material Handler/ Order Processor
11.2009 - 06.2010

Job overview

  • Picked and packed orders to be shipped to company stores and customers residents.
  • Built boxes for boxing and shipping customers orders.
  • Kept work areas organized, clean, and secure to fully protect company assets.
  • Packed items into appropriate containers for shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Angel's Dollhouse Daycare

Child Care Provider
03.2009 - 09.2009

Job overview

  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Met with parents about daily activities, positive developments, and issues.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Kept notes of behavior issues, food served, and medications administered to children.
  • Developed age-appropriate activities and crafts to engage children.
  • Encouraged children to develop healthy social and emotional skills.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Read stories, sang songs and facilitated creative play.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Provided support and guidance to children in conflict resolution.
  • Introduced children to educational games and activities to boost learning.
  • Provided emotional support and guidance to children during difficult times.

O’Reilly Auto Parts Warehouse

Picker Packer
03.2004 - 10.2005

Job overview

  • Pulled orders quickly to maintain demanding productivity goals.
  • Packaged totes, and loaded into outbound containers.
  • Took on extra hour's if needed to meet tight shipping deadlines or inventory.

NomNomNow

Fulfillment Production Associate
07.2022 - 08.2022

Job overview

  • Picking, scanning, and packing boxes with customers orders neatly and accurately.
  • Lifting up to 50lbs or higher, pushing/ pulling pallet jacks.
  • Work in extreme temperatures ranging from 34 to 100 degrees. Standing/walking 10 hrs daily, building boxes for orders, inventory counts to ensure that customer orders are full filled in a safe and timely manner.
  • Maintain a safe clean and organized production area.
  • Used equipment properly to avoid workplace hazards or injuries.

Vietti Foods

Label Machine Operator
01.2023 - Current

Job overview

  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Kept detailed production records and identified hold-ups.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Replenished materials and supplies as needed to maintain production.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Maintained equipment performance by lubricating and cleaning components.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
  • Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
  • Counted and recorded finished and rejected packaged items.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
  • Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

BossyGlossesbyKay

Owner/Operator
11.2021 - Current

Job overview

  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

Kaplan Career Institute
750 Envious Lane Nashville, TN 37217

N/A from Medical Billing & Coding
03.2010

NATS, INC
1161 Murfreesboro Pk. #217 Nashville, TN 37217

Nursing Technician (Certificate Program) from Nurse Technician
04.2007

Remington College-Nashville Campus
441 Donelson Pike #150 Nashville,TN 37214

Medical Assistant Diploma from Medical Assisting
02.2007

Cornerstone Christian Correspondence School
Townsend, GA

High School Diploma
02.2006 - 06.2007

Skills

  • Insurance & Reimbursement
  • Basic Medical Terminology
  • Electronic Health Records
  • ICD-9/ICD-10 Coding
  • HR Management
  • Microsoft Office
  • Data Entry
  • 10 Key By Touch
  • Typing
  • Administrative Experience
  • Healthcare Delivery Systems
  • Electronics Healthcare Apps
  • Medical Legal Issues
  • Goal Oriented
  • Self-directed
  • Ability to meet deadlines
  • Ability to work long hours
  • Positive work ethic
  • Bookkeeping
  • Accounting
  • Patient Registration
  • Claim Assistance
  • Insurance Verification
  • Payroll
  • Collections and Billing
  • Medicaid/Medicare
  • Problem Solving Skills
  • Customer Service
  • Project Management
  • Communication
  • Budgeting
  • Training
  • Quality Control
  • Critical Thinking
  • Leadership
  • MSHP (Multiskilled Health Practitioner)
  • Workplace Safety
  • Basic Math
  • Forklift and Pallet Jack Operation
  • Strong Work Ethic
  • Attention to Detail
  • OSHA
  • Shipping and Labeling
  • Good Communication
  • Problem-Solving
  • Machinery Operation
  • Equipment Operation

Timeline

Label Machine Operator

Vietti Foods
01.2023 - Current

Fulfillment Production Associate

NomNomNow
07.2022 - 08.2022

Food Service Worker

Veterans Canteen Service
02.2022 - 01.2023

Owner/Operator

BossyGlossesbyKay
11.2021 - Current

Food/Prep/Cook/Server

Aramark Food Service
03.2013 - 07.2013

Cashier

Save-A-Lot Grocery Store
11.2010 - 06.2012

Material Handler/ Order Processor

Express Employment
11.2009 - 06.2010

Child Care Provider

Angel's Dollhouse Daycare
03.2009 - 09.2009

Cornerstone Christian Correspondence School

High School Diploma
02.2006 - 06.2007

Picker Packer

O’Reilly Auto Parts Warehouse
03.2004 - 10.2005

Kaplan Career Institute

N/A from Medical Billing & Coding

NATS, INC

Nursing Technician (Certificate Program) from Nurse Technician

Remington College-Nashville Campus

Medical Assistant Diploma from Medical Assisting
Tongela Turntine