Nicole Vogelsong
Wilmington,DE
Overview
26
26
years of professional experience
Work History
Food Service Worker
Veterans Canteen Service
Wilmington, DE
08.2024 - Current
- Prepared beverages such as coffee, tea, soda.
- Maintained professional demeanor during interactions with customers and co-workers.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Served meals to customers in a friendly and courteous manner.
- Monitored temperatures of prepared food and cold-storage areas.
- Rotated inventory to reduce waste and optimize freshness.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Properly stored all leftover food items after each shift.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Food Service Worker
casapullas sub shop
Elsmere, DE
08.1999 - 09.2024
- Maintained professional demeanor during interactions with customers and co-workers.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Performed opening and closing duties as assigned by management.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Assisted with inventory management and restocking supplies as needed.
- Served meals to customers in a friendly and courteous manner.
- Monitored temperatures of prepared food and cold-storage areas.
- Rotated inventory to reduce waste and optimize freshness.
- Maintained safe food handling practices to prevent germ spread.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Cleaned kitchen areas, equipment and utensils.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Beauty Advisor
Macys Department Store
Newark, DE
09.2016 - 07.2019
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Handled returns and exchanges according to company policies.
- Assisted in the development of new beauty products and services.
- Administered special promotions such as discounts or loyalty rewards programs.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Cleaned shelves, counters and tables to maintain organized store.
Education
High School Diploma -
Thomas Mckean High Scool
301 Mckeenans Church Rd06-2002
Skills
- Customer service
- Food preparation
- Inventory management
- Safe food handling
- Temperature monitoring
- Menu knowledge
- Team collaboration
- Multitasking
- Strong communication skills
- Food production scheduling
- Positive attitude and energy
- Food labeling
- Food and safety standards
Timeline
Food Service Worker
Veterans Canteen Service
08.2024 - Current
Beauty Advisor
Macys Department Store
09.2016 - 07.2019
Food Service Worker
casapullas sub shop
08.1999 - 09.2024
High School Diploma -
Thomas Mckean High Scool