Overview
Work History
Education
Skills
Timeline
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Nicole Vogelsong

Wilmington,DE

Overview

26
26
years of professional experience

Work History

Food Service Worker

Veterans Canteen Service
Wilmington, DE
08.2024 - Current
  • Prepared beverages such as coffee, tea, soda.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Served meals to customers in a friendly and courteous manner.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Rotated inventory to reduce waste and optimize freshness.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Properly stored all leftover food items after each shift.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

Food Service Worker

casapullas sub shop
Elsmere, DE
08.1999 - 09.2024
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Performed opening and closing duties as assigned by management.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Assisted with inventory management and restocking supplies as needed.
  • Served meals to customers in a friendly and courteous manner.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Rotated inventory to reduce waste and optimize freshness.
  • Maintained safe food handling practices to prevent germ spread.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Cleaned kitchen areas, equipment and utensils.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

Beauty Advisor

Macys Department Store
Newark, DE
09.2016 - 07.2019
  • Followed company policies related to returns, exchanges and refunds according to guidelines.
  • Handled returns and exchanges according to company policies.
  • Assisted in the development of new beauty products and services.
  • Administered special promotions such as discounts or loyalty rewards programs.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
  • Conducted skin analysis to provide customers with personalized skincare regimens.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

High School Diploma -

Thomas Mckean High Scool
301 Mckeenans Church Rd
06-2002

Skills

  • Customer service
  • Food preparation
  • Inventory management
  • Safe food handling
  • Temperature monitoring
  • Menu knowledge
  • Team collaboration
  • Multitasking
  • Strong communication skills
  • Food production scheduling
  • Positive attitude and energy
  • Food labeling
  • Food and safety standards

Timeline

Food Service Worker

Veterans Canteen Service
08.2024 - Current

Beauty Advisor

Macys Department Store
09.2016 - 07.2019

Food Service Worker

casapullas sub shop
08.1999 - 09.2024

High School Diploma -

Thomas Mckean High Scool

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