Charlezetta Williams
Newark,NJ
Summary
Dedicated security professional with proven skills in incident reporting, threat assessment, and CCTV surveillance. Committed to ensuring safety and compliance while effectively training new personnel.
Overview
18
18
years of professional experience
Work History
Security Officer
Newark Board of Education
Newark, NJ
12.2007 - Current
- Monitored school premises to ensure safety and compliance with security protocols.
- Responded promptly to incidents, providing first aid assistance when necessary.
- Conducted regular patrols to deter unauthorized access and maintain a secure environment.
- Collaborated with local law enforcement during emergency situations to facilitate effective responses.
- Trained new security personnel on policies, procedures, and emergency protocols.
- Developed and implemented safety drills, enhancing preparedness for emergencies within schools.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Cashier
City of Newark
Newark, NJ
05.2016 - 12.2022
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained clean, organized workstations to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new team members on cash handling procedures and customer service protocols.
- Monitored cash drawer for discrepancies, ensuring accuracy in daily reconciliations.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
Malcolm X Shabazz
Newark, NJ06.1989
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Security screenings
- Threat assessment
Languages
English
Full Professional
Timeline
Cashier
City of Newark
05.2016 - 12.2022
Security Officer
Newark Board of Education
12.2007 - Current
High School Diploma -
Malcolm X Shabazz