Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHARLI DEGARMO

Lincoln,NE

Summary

Dynamic hospitality professional with expertise in customer service and team training, honed at Leighton's Pub. Proven ability to resolve complex issues and enhance service quality. Strong communication skills and a commitment to cleanliness ensure exceptional guest experiences. Adept at fostering teamwork and developing staff to maximize productivity in high-pressure environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender, Server, and Hostess

Leighton's Pub
Lincoln, Nebraska
01.2025 - Current
  • Collaborated with management to implement service improvements actively.
  • Handled customer inquiries and resolved complaints promptly and professionally.
  • Provided exceptional service to high volume of daily customers.
  • Developed good working relationships with fellow employees through effective communication.
  • Trained newly hired employees to fill key positions and maximize productivity.

Food Service Worker

Frostie Freeze
Janesville, WISCONSIN
03.2020 - 08.2024
  • Proficiently operated cash registers and other food service equipment such as blenders, mixers, and Burners.
  • Managed customer inquiries, complaints, and requests.
  • Observed and enforced food safety regulations. Followed all safety standards when handling hot foods and liquids on the job.
  • Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints.
  • Trained new employees on proper food handling techniques and restaurant policies.

Intern

Sue Conley Assembly
Madison, WISCONSIN
10.2022 - 04.2023
  • Assisted project teams with research, data collection, and administrative tasks.
  • Contributed to problem-solving initiatives by offering fresh perspectives and potential solutions.
  • Collaborated effectively with team of interns to complete group projects efficiently.
  • Gained practical experience with relevant software and technology.
  • Wrote numerous white papers on current policies relevant to politician's campaign.
  • Contributed to discover new ways to reach younger demographics.
  • Adapted research methods and approaches based on project needs and evolving circumstances.

Coaching Staff Member

CSA Kids - Janesville Craig Highschool
Janesville, WISCONSIN
01.2019 - 05.2020
  • Led daily practice sessions to enhance athletes' technical skills and performance.
  • Ensured safety protocols were followed during training to minimize injury risks.
  • Collaborated with other coaches to create a unified training approach across teams.
  • Adapted coaching methods based on individual needs of each athlete.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.

Education

ASSOCIATE IN SCIENCE (A.S.) - PRE-RADIATION SCIENCES

Southeast Community College
Lincoln, NE
05-2026

Phlebotomy Course Completion - Phlebotomy

Bryan College of Health Sciences
Lincoln, NE
07-2025

High School Diploma -

Janesville Craig Highschool
Janesville, WI
05-2023

Some College (No Degree) -

University of Nebraska, Lincoln
Lincoln, Nebraska, NE

Skills

  • Customer service
  • Quick learner
  • Flexible schedule
  • Complex problem-solving
  • Organizational skills
  • Strong communication skills
  • Teamwork and collaboration
  • Team training and development
  • Hospitality service expertise
  • Cleanliness and hygiene
  • Patient care exposure
  • Research legislation
  • interpersonal relationships
  • Strong leadership

Certification

  • Phlebotomy Course Completion - May-July 2025
  • Food Handlers and Alcohol Permit - October 2024

Timeline

Bartender, Server, and Hostess

Leighton's Pub
01.2025 - Current

Intern

Sue Conley Assembly
10.2022 - 04.2023

Food Service Worker

Frostie Freeze
03.2020 - 08.2024

Coaching Staff Member

CSA Kids - Janesville Craig Highschool
01.2019 - 05.2020

ASSOCIATE IN SCIENCE (A.S.) - PRE-RADIATION SCIENCES

Southeast Community College

Phlebotomy Course Completion - Phlebotomy

Bryan College of Health Sciences

High School Diploma -

Janesville Craig Highschool

Some College (No Degree) -

University of Nebraska, Lincoln

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