Summary
Overview
Work History
Education
Skills
Timeline
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Charli Flowers

Hampden,MA

Summary

Dynamic professional with a proven track record in customer service, animal care, and excelling in inventory management, enhancing customer satisfaction and operational efficiency. Demonstrates strong communication skills and attention to detail, achieving exceptional cleanliness and organizational standards.

Overview

4
4
years of professional experience

Work History

PetStylist Assistant/Bather/Brusher

Petsmart
11.2023 - 10.2024
  • Completes bath, brush, and other hygienic needs for breeds independently
  • Check in/out pets while filing and updating client records
  • Answers phone and makes appointments
  • Maintains a high level of cleanliness and sanitation throughout the day and between pets

Customer Service Specialist

Petco
02.2022 - 10.2022
  • Animal and aquatic care and sales through the c-cap process
  • cashiering, facing, and restocking
  • answered phones and gave animal care education to customers

Sales Associate

4front Ventures
01.2021 - 09.2021
  • FOH- helped pair the correct strain for what the customer was looking for, cashiered,
    upsold, held events
  • BOH- counted and organized inventory, organized sales, packaged orders, kept other associates knowledgeable of items in and out of stock


Education

Associate of Arts -

Holyoke Community College
Holyoke, MA

Skills

Strong Communication Skills

Cleanliness and Organization

Supply Unloading and Storage

Inventory Management

Animal Care/Behavior Knowledge

Problem-solving abilities

Record-keeping

Customer Service

Timeline

PetStylist Assistant/Bather/Brusher

Petsmart
11.2023 - 10.2024

Customer Service Specialist

Petco
02.2022 - 10.2022

Sales Associate

4front Ventures
01.2021 - 09.2021

Associate of Arts -

Holyoke Community College

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Charli Flowers