Charlia Schuler
Greenville,NC
Summary
Seasoned Restaurant and hospitality professional with 20+ years of experience leading food operations. Successfully implemented food safety practice improvements. Unwavering commitment to detail and quality standards. Hired, developed and managed talent. Comfortable working with all levels of management. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
32
32
years of professional experience
1
1
Certification
Work History
Office Administrator
NHA Schools
Winterville, NC
09.2023 - 01.2026
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Implemented document management procedures to improve file organization and retrieval speed.
- Oversaw supply inventory, ensuring timely procurement and cost-effective resource allocation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
Manager
Whataburger
De Funiak Springs, FL
12.2019 - 08.2021
Area Manager
EAP Management/Central Florida KFC
02.2008 - 03.2018
- Oversee all operations of 3 locations (two of which are KFC/TACO BELL).
- Trained all members of management on new MERIT POS system with successful roll out.
- Daily communication with GM's to address key marketing promotions, safety and sanitary procedures.
- On January 2012 was responsible for 2 additional company locations.
- Retrained all management of new locations.
- Lead the market to its highest bonus potential in quarter 4 of 2012.
- Successfully lead 6 GM's to their highest level of consistent performance including sales increase, inspection grades, food cost control, and decrease in employee turnover rate.
- Prepare and set up cater orders for large events.
- > General Manager Ladylake, FL. (July 2006 to February 20010 KFC/TACO BELL/PIZZA HUT))
- Hired, trained all new staff including assistant managers.
- Responsible for all food ordering. Increased sales to over 35%.
- Assisted in managing 2 other locations of the company.
- Responsible for all aspects of the overall operations of the store.
General Manager
EAP Management/Central Florida KFC
Lady Lake, FL
02.2006 - 03.2008
- Trained new staff of 30.
- Hired and trained 3 managers.
- Increased sales from $18,000 per week to $32,000 per week within the first year.
- Completed food orders, schedule.
- Passed all inspections.
- Review and improved P&L reports on monthly basis.
General Manager Hollywood FL
EAP Management/Central Florida KFC
Hollywood, FL
06.2004 - 06.2006
- Developed and trained new assistant managers.
- Coordinated staff scheduling to meet customer service and budget.
- Responsible for overall management of the store, including sales, inventory, personnel.
- Passed all inspections including Local Health Inspections.
Assistant Manager Hollywood FL
EAP Management/Central Florida KFC
Hollywood, FL
07.2001 - 09.2004
- Provide consistent training to staff to execute appropriate open and close procedures.
- Ensure all food safety regulations are followed.
- Assisted in food ordering.
- Assisted GM in weekly and monthly inventory.
- Ensured all money handling procedures were followed per requirements.
- Acquired Proctor license from Prometric and administered tests to all members of management within the company.
Assistant Manager
Georgios Bakery
Hollywood, FL
07.2000 - 05.2001
- Trained and organized new wait staff.
- Assisted in preparation of all menu items.
- Made daily shift deposits.
- Created and executed daily/weekly cleaning schedule.
General Manager
MSJ of Raleigh
Garner, NC
05.1994 - 07.1999
- Hired as cashier in opening of new store.
- Promoted to GM in less than 2 years.
- Trained and developed team members and managers.
- Responsible for monthly inventory.
- Aggressively marketed the restaurant to local businesses to increase sales.
- Coordinated large catering orders.
Education
High School Diploma - Business Economics, Culinary Arts
Buckeye Central High School
New Washington, OH01.1984
Skills
- Microsoft Office (10 years)
- Food Safety
- Profit & Loss
- Catering
- POS
- Forecasting
- Labor Cost Analysis
- Budgeting
- Restaurant Management
- Kitchen Management Experience
- Strategic Planning
- Restaurant Experience
- Cooking
- Leadership
- Recruiting
- Time management
- Customer engagement
- Verbal communication
- Document management
- Leadership and supervision
- Customer relationship management (CRM)
- Inventory management
- Office supply management
- Expense reporting
- Event coordination
- Ethics-focused
- Workforce management
- Performance improvement
- Budget support
Certification
- Management & leadership skills: Impact & influence — Highly Proficient
- March 2022
- Choosing the most effective strategy to inspire and influence others to meet business objectives
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Office Administrator
NHA Schools
09.2023 - 01.2026
Manager
Whataburger
12.2019 - 08.2021
Area Manager
EAP Management/Central Florida KFC
02.2008 - 03.2018
General Manager
EAP Management/Central Florida KFC
02.2006 - 03.2008
General Manager Hollywood FL
EAP Management/Central Florida KFC
06.2004 - 06.2006
Assistant Manager Hollywood FL
EAP Management/Central Florida KFC
07.2001 - 09.2004
Assistant Manager
Georgios Bakery
07.2000 - 05.2001
General Manager
MSJ of Raleigh
05.1994 - 07.1999
High School Diploma - Business Economics, Culinary Arts
Buckeye Central High School