Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charlie Adams

Arlington,Virginia

Summary

Motivated student at The College of William and Mary, pursuing a major in finance. Work experience with SPENGA Ballston as a front desk manager, basketball coach and referee for Arlington Parks and Recreation. Knowledgable about customer outreach, quality customer service, and team collaboration.

Overview

4
4
years of professional experience

Work History

Front Desk Attendant

SPENGA Ballston
05.2022 - Current
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Attended to visitors' needs by aiding and providing customer service in a fast-paced environment.
  • Attended to front office needs by greeting visitors and providing assistance.
  • Worked in Sales through cold calling and selling memberships to potential clients.
  • Managed through "buckets" of potential new clients and phone called up to 30 new clients per workday.

Youth Basketball Head Coach

Arlington Parks And Recreation Department
11.2022 - 02.2023
  • Provided instruction to children and youth in thefundamentals of basketball.
  • Acted as a positive role model for team participants and in the community.
  • Developed and implemented effective training and skills development strategies to improve overall team performance.

Referee

Arlington Parks And Recreation Department
11.2019 - 02.2023
  • Promoted good sportsmanship among players.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Enforced rules and regulations during games to facilitate safe and fair play.

Education

Finance

College of William And Mary
Williamsburg, VA
05.2026

Skills

  • Safety and Security Procedures
  • Operational Efficiency
  • Two-Way Radio Operation
  • Maintenance Team Collaboration
  • Customer Service

References

References available upon request.

Timeline

Youth Basketball Head Coach

Arlington Parks And Recreation Department
11.2022 - 02.2023

Front Desk Attendant

SPENGA Ballston
05.2022 - Current

Referee

Arlington Parks And Recreation Department
11.2019 - 02.2023

Finance

College of William And Mary

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Charlie Adams