Charlie Forbes

Professional Experience:

• Developed and managed volunteer recruitment, training, and retention programs, ensuring consistent participation and engagement across multiple community initiatives.
• Coordinated community service special events, including Martin Luther King Jr. Day, Global Youth Service Day, and 9/11 Day, by setting project goals, monitoring timelines, and managing budgets.
• Ensured grant compliance and accurate reporting, regularly updated budgets, generated statistical reports, and assisted in grant writing and administration.
• Collaborated with internal teams and external partners to promote volunteer opportunities, strengthen community relationships, and support TrueNorth’s mission.
• Collected and analyzed volunteer data to improve processes and enhance program performance.
• Assisted in the oversight of volunteer recognition initiatives, including the annual Community of Efforts event, to honor contributions and promote ongoing engagement.
• Assisted with organizational activities, contributing to a cohesive and motivated team environment.
• Maintained and updated volunteer policies and participated in publicity campaigns to maximize community outreach.

Professional Experience:

• Provided administrative support to the executive team, including scheduling clients and managing calendars.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.

Professional Experience:

• Established and maintained relationships with students, parents, teachers, and administrators to promote engagement and enhance program success.
• Collaborated with Site Managers to facilitate daily program activities and administration, ensuring efficient program operations.
• Managed inventory of program materials and equipment, coordinating purchases and monitoring usage to ensure effective resource allocation.
• Maintained accurate attendance and re-enrollment records, ensuring data integrity in the evaluation data system.