Charlie Hensley
Mesa,AZ
Summary
Experienced Produce Clerk with a robust background in managing fresh produce sections in busy retail settings. Strengths include exceptional knowledge of fruits and vegetables, proven skills in customer service and inventory management, and ability to maintain quality standards. Previously made significant impact by improving stock rotation practices and enhancing customer satisfaction levels through prompt services. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
8
8
years of professional experience
Work History
Produce Clerk
Albertsons
Mesa, AZ
07.2017 - Current
- Implemented merchandising strategies, creating attractive produce displays to enhance sales.
- Monitored temperature logs for refrigerators and freezers.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Assisted customers with product inquiries, providing knowledgeable recommendations on produce selection.
- Ticketed, arranged and displayed merchandise to promote sales.
- Operated cash registers, processing customer transactions efficiently and accurately.
- Cleaned shelves, counters and tables to maintain organized store.
- Prepared merchandise for purchase or rental.
- Performed quality checks on produce, removing damaged or spoiled items promptly.
- Provided excellent customer service by greeting each customer promptly.
- Assisted other departments within the store when needed.
- Provided training to new employees, sharing best practices and departmental procedures.
- Assisted customers with product, promotion and policy information.
- Organized displays of fresh fruits and vegetables in the store.
- Adhered to health and safety regulations, maintaining a safe shopping environment.
Ramp Agent
WFS
Mesa, AZ
01.2020 - 01.2021
- Connected electrical power units and service hoses to aircraft.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
- Operated equipment to support on-ground operations in between flights.
- Conducted weight and balance calculations to ensure aircraft safety.
- Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
- Conducted thorough inspections of baggage and cargo for security compliance.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Participated in regular safety drills and training sessions.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Resolved issues related to misplaced or lost baggage.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Adhered to strict timelines for the turnaround of flights.
Education
Associate of Science - Environmental Studies
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ12-2024
Skills
- Crate breakdown
- Stock replenishment
- Heavy machinery use
- Product recommendations
- Quality control
- Positive attitude
- Packaging and labeling
- Task delegation
- Cleanliness and sanitation
- Customer service
- Pallet jack operation
- Safety procedures compliance
- Temperature logging
- Freshness assessment
- Cleaning and sanitation
- Regulatory compliance
- Deductive reasoning
- Punctuality
- Product knowledge
- Price checking
- Display maintenance
- Store appearance
- Hand-eye coordination
- Visual display creation
- Honesty and integrity
- Strong work ethic
- Willingness to learn
Affiliations
- Ethical fashion
- Biking
- Reading
Computer skills
Proficient in excell and other Microsoft software.
A
Timeline
Ramp Agent
WFS
01.2020 - 01.2021
Produce Clerk
Albertsons
07.2017 - Current
Associate of Science - Environmental Studies
Maricopa Community Colleges, Chandler-Gilbert Community College