Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlie Jolly

Hampton,GA

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Human Resources Manager/Paraprofessional

Apex Family Healthcare
Stockbridge, GA
11.2023 - Current
  • Evaluated current HR processes and recommended changes when necessary to improve efficiency.
  • Implemented organizational change initiatives effectively while minimizing disruption in operations.
  • Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
  • Ensured compliance with federal, state and local employment laws.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Identified, screened and interviewed potential employees.
  • Conducted background checks and reference checks of prospective employees.
  • Actively participated in weekly clinical supervision meetings led by a licensed psychologist or psychiatrist.
  • Implemented evidence-based interventions such as Applied Behavior Analysis in order to modify behaviors.
  • Educated families about their child's diagnosis and appropriate intervention strategies to use at home.
  • Attended professional development activities including workshops, conferences, seminars related to Behavioral Therapy.
  • Identified community resources that could provide additional support services for clients and their families.

Quality Control Manager

Daryl Flood Relocation & Logistics
Stockbridge, GA
01.2022 - 08.2023
  • Analyzed data from previous claims to identify trends and areas for improvement.
  • Provided training and guidance on best practices for handling new and existing claims.
  • Ensured compliance with all applicable laws, regulations, policies and procedures related to claims processing.
  • Negotiated settlement agreements between claimants and insurance companies when necessary.
  • Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
  • Developed and managed logistics strategies to improve the efficiency of operations.
  • Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
  • Created reports to track shipment progress, delivery times, and costs associated with transport.
  • Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
  • Assigned tasks and projects to team members based on their experience level and skillset.

CBRN Operations NCOIC

United States Army
Kennesaw, GA
11.2013 - 12.2021
  • Instructed subordinates on safety protocols associated with handling hazardous material.
  • Managed CBRN operations and training for a unit of over 200 personnel.
  • Led team members through practical application exercises designed to test their proficiency in using protective gear.
  • Reviewed after action reports from previous missions and identified areas needing improvement in future operations.
  • Supervised maintenance and inventory control of all assigned CBRN equipment.
  • Maintained and updated CBRN equipment to ensure readiness for use in emergency situations.
  • Collaborated with other agencies such as local law enforcement or fire departments when responding to potential threats.
  • Monitored unit's compliance with applicable regulations related to chemical, biological, radiological, nuclear defense.

Education

High School Diploma -

Morrow High School
Morrow, GA
05-2012

Associate of Science - Social Work

Georgia State University
Atlanta, GA

Skills

  • Organizational Development
  • Leadership Development
  • Staff Management
  • Benefits Administration
  • New Employee Orientation
  • Employee Handbook Development
  • Recruitment
  • Human Resources Operations
  • Crisis Intervention
  • Helping Students with Special Needs
  • Client Relationship Development
  • Case Management

Certification

  • CPR Certified
  • CPI Certified

Timeline

Human Resources Manager/Paraprofessional

Apex Family Healthcare
11.2023 - Current

Quality Control Manager

Daryl Flood Relocation & Logistics
01.2022 - 08.2023

CBRN Operations NCOIC

United States Army
11.2013 - 12.2021

High School Diploma -

Morrow High School

Associate of Science - Social Work

Georgia State University

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Charlie Jolly