Charlie Rusk
Keller,TX
Summary
Dynamic Pro Shop Attendant with strong product knowledge and customer service skills. Proven ability to enhance guest experiences while training new employees and managing inventory effectively.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Pro Shop Attendant
Sky Creek Ranch Golf Course
Keller, Texas
12.2023 - Current
- Delivered expert guidance on golf course rules and etiquette to enhance player experience.
- Educated customers on product features and benefits to support informed purchasing decisions.
- Trained new employees on shop procedures and customer service standards to enhance service quality.
- Executed daily opening and closing procedures to maintain operational efficiency.
Suite Attendant
TCU
Fort Worth, Texas
08.2022 - 12.2025
- Maintained cleanliness and organization of luxury suite areas, enhancing guest comfort and satisfaction.
- Coordinated communication between back-of-house and front-of-house staff, promoting seamless operations.
- Monitored inventory levels and restocked supplies, ensuring smooth operations throughout venue.
Education
High School Diploma -
Keller High School
Keller, TX05-2025
Skills
- Networking and outreach
- Product knowledge
- Sales strategies
- Inventory management
- Conflict resolution
- Team building
- Customer service
Certification
- Microsoft Word, Outlook, and Excel certified.
- CPR/AED and First Aid certified
Timeline
Pro Shop Attendant
Sky Creek Ranch Golf Course
12.2023 - Current
Suite Attendant
TCU
08.2022 - 12.2025
High School Diploma -
Keller High School