Years of Professional Experience
Charlie Stitcher
Payments, Product, And Technology
South Park, PA,PA
Summary
Strategic and dynamic leader with the business and technical experience to imagine, inspire, and execute transformational change - while driving businesses to win today and evolve for growth tomorrow.
Overview
20
20
16
16
Years of Payments Experience
Work History
SVP - Head of SMB Merchant Product and PayFac
PNC Bank, NA - Merchant Services
Pittsburgh , PA
2019.04 - Current
- Lead Payment Facilitation and Product Strategy at one of the nation’s largest bank acquirers.
- Cultivate Product P&Ls and drive growth through innovation, partnerships, acquisitions, and strategic initiatives.
- Engage in identification, evaluation, vetting, negotiations, and commercialization of strategic partners and M&A opportunities.
- Oversee direct and matrixed cross-functional teams including new product development, product management, change management and risk governance, commercialization, and solution engineering.
- Advise on Technology & Digital initiatives - such as integrated payments, platforms, and online portals.
- Direct line of business Marketing strategy and tactics across Web, Digital, Campaigns, Collateral, and Sales Enablement.
- Orchestrate across finance, pricing, legal, risk & compliance, customer advocacy, fair banking, MIS - and partner channels across the Retail and Corporate & Institutional Bank, Affiliates, and 3rd Party Partners.
VP - Business Solutions Director
PNC Bank, NA - Institutional Asset Management
Pittsburgh , PA
2016.09 - 2019.04
- Drove the business technology strategy development and tactical execution plans across multiple product segments.
- Lead the innovation process resulting in business process improvement, technology maturation, improved sales and services delivery, and enhanced capabilities.
- Executed multiple, highly complex transformational initiatives including enterprise CRM conversion to Salesforce.com, replacing an investment accounting system, and implementing an enterprise sales enablement platform.
- Oversaw development of institutional prospect and client digital portals and numerous business technology initiatives.
Various Roles
PNC Bank, NA - Merchant Services
Pittsburgh , PA
2006.04 - 2016.09
- VP - Alternative Sales, Tech & Digital, Merchant Services
- VP - Business Analytics Manager, Merchant Services
- VP - Business Analyst, Merchant Services
- Centralized Team Lead, Merchant Services
- Sales Trainer, Merchant Services
- Account Executive, Merchant Services
Regional Sales Director
The Mobile Solution
Pittsburgh , PA
2001.06 - 2006.04
- Oversaw sales, operations, recruiting, and training for 11 location T-Mobile wireless retailer producing $12MM in annual revenues
Education
MBA - Strategy & MIS
University of Pittsburgh
Pittsburgh, PA 2012.01 - 2014.05
Bachelor of Science - Business Administration
University of South Carolina - Columbia
Columbia, SC 1997.08 - 2001.05
Skills
Merchant Acquiring and Payment Facilitation
Accomplishments
2019 - Platform of the Year, Seismic Software
2013 - Leadership Advantage, PNC Bank
2012 - General Manager's Award, PNC Merchant Services
Timeline
SVP - Head of SMB Merchant Product and PayFac
PNC Bank, NA - Merchant Services
2019.04 - Current
VP - Business Solutions Director
PNC Bank, NA - Institutional Asset Management
2016.09 - 2019.04
MBA - Strategy & MIS
University of Pittsburgh
2012.01 - 2014.05
Various Roles
PNC Bank, NA - Merchant Services
2006.04 - 2016.09
Regional Sales Director
The Mobile Solution
2001.06 - 2006.04
Bachelor of Science - Business Administration
University of South Carolina - Columbia
1997.08 - 2001.05
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