Ella Musgrave
Clark's Summit, PA,PA
Summary
Dynamic and customer-focused worker with experience at Caravia Fresh Foods, excelling in product restocking and customer relations. Proven ability to enhance customer satisfaction and drive repeat business through effective communication and problem-solving skills. Committed to maintaining safety protocols and ensuring a positive environment for both customers and pets.
Overview
2
2
years of professional experience
Work History
Cashier
Caravia Fresh Foods
06.2025 - Current
- Restock and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Answer questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assist customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Encourage customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Pet Sitter
05.2025 - Current
- Manage pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicate professionally with pet owners via phone, email, and text.
- Exercise animals regularly with walks and rigorous play activities.
- Give animals proper attention to promote secure environment in owner's absence.
Babysitter
01.2024 - Current
- Prepare healthy, age-appropriate snacks and meals.
- Organize and clean home after activities by picking up toys and straightening up play room.
- Play games, and read books to young children.
Education
High School Diploma -
Abington Heights High School
Clarks Summit, PA06-2027
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Customer relations
- Safety protocols
- Schedule management
- Behavior monitoring
- Routine management
Accomplishments
- Freshman/Sophomore/Junior Class Vice President
- Founder and member of Abington Heights Mini-THON which is on track to raise over $10,000 for pediatric cancer.
- Student of the month 2025
- Scranton Times Tribune School Notes Write up
Timeline
Cashier
Caravia Fresh Foods
06.2025 - Current
Pet Sitter
05.2025 - Current
Babysitter
01.2024 - Current
High School Diploma -
Abington Heights High School