Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Charlie Sullivan

Woodstock,IL

Summary

Driven outreach coordinator with a strong background in project management, client support, shipping and receiving, and forklift operation. Skilled in enhancing community and company safety through educational initiatives and harm reduction strategies. Experienced in manufacturing and warehousing operations and management, with proficiency in handling heavy machinery. Nearing completion of an Associate of Arts degree.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Lead Outreach Coordinator

Live4Lali
McHenry County
01.2022 - Current
  • Led community education and harm reduction services, enhancing public safety.
  • Facilitated Naloxone training programs, expanding community access to life-saving resources.
  • Provided treatment navigation and peer support through both individual and group sessions.
  • Distributed harm reduction supplies during street outreach initiatives without barriers to access.

Director of Admissions/Intake Coordinator

Northern Illinois Recovery Center
Crystal Lake
01.2019 - 12.2021
  • Assisted in establishing policies and procedures for new dual-diagnosis treatment center.
  • Managed admissions hotline operations, optimizing client intake processes.
  • Researched and provided resources for detox, treatment programs, and MAT providers.
  • Facilitated insurance verifications and pre-admission assessments for patient intake.
  • Supported families in crisis to navigate treatment options.
  • Coordinated new patient arrivals, ensuring completion of intake paperwork.
  • Collaborated with financial, clinical, and medical teams to deliver optimal patient care.

Admissions Coordinator

Brightside Clinic
Northbrook
01.2017 - 01.2019
  • Answered hotline inquiries to facilitate patient admissions into recovery and MAT programs.
  • Explained program details to prospective patients, ensuring informed decision-making.
  • Coordinated initial appointments for new patients to streamline entry into care.
  • Collaborated with doctors, therapists, and office staff to enhance patient care experience.

Lead Daily Order Filler

Black Mountain Products
McHenry
01.2016 - 01.2017
  • Supervised order fulfillment operations, ensuring high-quality product shipment.
  • Promoted to lead daily order fulfillment within two months of employment.
  • Ensured product quality prior to shipment through thorough inspections.
  • Operated forklift for loading and unloading shipping containers and restocking warehouse.

Lead Floorperson

Brown Printing Company
Woodstock, IL
01.2005 - 09.2014
  • Ensured safe, accurate material handling between warehouse and production areas, while using a variety of different types of forklifts.
  • Supervised seven distribution technicians to optimize operational efficiency.
  • Coordinated shipping, receiving, and management of warehouse inventory for outgoing products.
  • Maintained continuous operation of production machines by loading products promptly.
  • Communicated with Account Managers, Customer Service Representatives, and Department Managers regarding inventory levels and production metrics.

Warehouse Worker

Tactical Business Solutions
Crystal Lake, IL
12.2002 - 12.2004
  • Executed warehouse operations including picking, packing, receiving, and shipping.
  • Ensured quality control for all incoming and outgoing shipments.
  • Streamlined processes to improve efficiency across all warehouse tasks.
    Maintained accurate inventory records to support operational needs.

Education

Associate of Arts -

McHenry County College
Crystal Lake, IL
12-2026

Manufacturing Management Certificate -

McHenry County College
Crystal Lake, IL
06-2018

High School Diploma -

McHenry High School East Campus
McHenry, IL
05-2004

Skills

  • Project management
  • Community outreach
  • Client service
  • Effective communication
  • Team leadership
  • Forklift skills
  • Safety and harm reduction

Accomplishments

  • Dean's list and honor roll student while completing associate's degree (still completing degree).

Affiliations

  • I helped create and still help to facilitate an art program for teens and young adults with special needs called the Stefanie Sullivan Joyful Arts program since 2022.
  • Former board member for The Break, a 501(c)(3) non-profit, in Crystal Lake, an after school program for teens and young adults from 2023 to 2025. Duties included fiduciary responsibilities, governance, leadership, and fundraising.

Certification

  • CPR certified
  • Mental Health first aid certified
  • QPR suicide prevention certified
  • CCAR recovery coach certified
  • Formerly forklift certified
  • Completed McHenry County College's Manufacturing Management certificate program

References

References available upon request.

Timeline

Lead Outreach Coordinator

Live4Lali
01.2022 - Current

Director of Admissions/Intake Coordinator

Northern Illinois Recovery Center
01.2019 - 12.2021

Admissions Coordinator

Brightside Clinic
01.2017 - 01.2019

Lead Daily Order Filler

Black Mountain Products
01.2016 - 01.2017

Lead Floorperson

Brown Printing Company
01.2005 - 09.2014

Warehouse Worker

Tactical Business Solutions
12.2002 - 12.2004

Associate of Arts -

McHenry County College

Manufacturing Management Certificate -

McHenry County College

High School Diploma -

McHenry High School East Campus

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