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Diligent with solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes.
Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.

Well-qualified professional familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Dynamic and results-driven professional with a proven track record, excelling in client account management and sales development. Leveraged strong relationship-building skills and expert negotiation tactics to surpass sales targets and foster client loyalty. Skilled in CRM systems and operations, consistently increased revenue and client acquisition.

Hardworking Experienced, Proactive and versatile individual , Account Manager with 12 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

A Sales Accounts Manager with a demonstrated history of working in the information
technology and services industry.
I am a dynamic, motivated and a highly driven sales professional. I specialize in high level
sales, negotiations, marketing, and business development across the South African
region. I have worked in the technology sales field, in distribution for the last 11 years and
in support for 6 years. I am passionate about sustainable technology sales, And business
growth. Customer Service, Sales, Customer Relationship Management (CRM), and Sales
Management
I apply my varied business skills to better understand my customer’s actual needs and
their business aspirations based on strategic deployment. My product portfolio includes
HP Hardware, Consumer Commercial and Enterprise, HP Print, Dell Consumer Commercial
and Enterprise, Lenovo Consumer and commercial, Acer, Samsung display, Kaspersky,
Asus, APC, Seagate, Kingston, Microsoft Hardware and Software, Epson, Oki, and lots of
Accessories.
Specialties: Purchase/Sales/ Brand development, Negotiation, Networking, cost savings,
profiling needs, business development through consultative selling and exhaustive
research and marketing.
I have a positive attitude – always willing and able to take on responsibilities, I put in the
extra time, and I increase team morale to get the job done no matter what it takes.
I am always able to adapt to changes and I have the ability to learn new things with ease –
I pride myself in always swimming no matter how deep the water may be.
My ability to exude confidence in tough situations is one of my key strengths.
Responsibility – I always take full responsibility to get a job done – ‘it starts and ends with
my name on the line‘
I am passionate about the growth and development of my teams.
Hard work, sacrifice, working in or leading teams, meeting new / diverse people, and the
satisfaction of success.
I am highly ambitious, passionate about what I do, and have sound interpersonal and
communication skills.
I believe in: Honesty / Humility / Respect for the individual / Stewardship / Compassionate
I love to be challenged in my career path.

Charlie Williams

Summary

Overview

Work History

Team Manager

Senior Benefit Consultant

Inside Sales Representative

National Account Manager

Education

Bachelor of Science - Journalism: Advertising -

Skills

Timeline

Team Manager

Senior Benefit Consultant

Inside Sales Representative

National Account Manager

Bachelor of Science - Journalism: Advertising -

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