Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Culinary Manager
Bonefish Grill
Alexandria, VA
04.2023 - Current
Oversaw daily operations of the kitchen including scheduling, budgeting and inventory control.
Monitored employee attendance records to ensure compliance with company policies.
Analyzed customer feedback data to identify areas of improvement within the culinary team.
Developed menus, recipes and ordering systems to maximize efficiency in the kitchen.
Organized special events such as wine tastings or cooking classes within the restaurant.
Displayed strong leadership skills by motivating employees during busy periods of service.
Bar Manager
Glory Days Grill
Ellicott City, MD
11.2019 - 03.2023
Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Poured wine, beer and cocktails for patrons.
Developed and implemented bartender training programs, policies and procedures.
Analyzed sales data from POS systems to measure ROI for marketing campaigns.
Bartender Shift Manager
Buffalo Wild Wings
Columbia, MD
01.2018 - 10.2019
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Worked in close collaboration with team members to ensure customers received high-quality service.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Checked identification of guests to verify age requirements for alcohol purchase.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Sales Supervisor
AT&T
Columbia, MD
11.2016 - 11.2018
Maintained relationships with customers through regular follow-up calls and emails.
Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
Planned and coordinated staff training sessions for new and existing employees.
Managed inventory levels at store locations according to corporate guidelines.