Summary
Overview
Work History
Education
Skills
Certification
Power Lifting
Timeline
Generic

Charlie Lauren Keister

Madison,MS

Summary

Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. With a strong history of exceptional service in high volume establishments, I am able to maintain and entertain a large group of younger guests while avoiding conflict or miscommunication. I pride myself on being able to keep a pleasant demeanor no matter how the shift unfolds.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bartender

Fondren Public
09.2019 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • ABC Licensed for the safest and most efficient service possible.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed strict recipes and drink measurements to minimize product used.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Karaoke DJ

Ole Tavern On George Street
03.2018 - 03.2020
  • Entertained guests with music matching desired genres and tempo.
  • Adjusted music plans based on crowd preferences and mood.
  • Arranged libraries and playlists of music in advance of live events.
  • Used controllers and mixers to mix and sample music.
  • Worked with clients to determine requirements for each party or event.
  • Promoted group dances, competitions and other party games to keep guests entertained.
  • Ran visual effects to supplement audio equipment output.
  • Self-motivated, with a strong sense of personal responsibility.

Head Bartender

The Bulldog
06.2011 - 09.2019
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Hostess

Char
05.2010 - 06.2011
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Arts - Photography

Belhaven University
Jackson, MS
05.2012

Skills

  • Group Reservations Management
  • Classic Cocktails
  • Complex Problem-Solving
  • ABC Regulations
  • Bartending License
  • Marketing and Sales
  • Crowd Control and Security
  • Energetic and Outgoing
  • Ability to Lift 30 Pounds
  • Clear and Effective Communication

Certification

  • ABC License - 2011 - Present

Power Lifting

I began Power Lifting when I was researching holistic ways of dealing with my anxiety. As I became more versed in form and technique, it became a passion and a sort of therapy. I started a blog about my journey to help others find joy in exercise. 

Timeline

Bartender

Fondren Public
09.2019 - Current

Karaoke DJ

Ole Tavern On George Street
03.2018 - 03.2020

Head Bartender

The Bulldog
06.2011 - 09.2019

Hostess

Char
05.2010 - 06.2011

Bachelor of Arts - Photography

Belhaven University

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Charlie Lauren Keister