CHARLINE WATSON
U.S. Army
Clarksville ,TN
1
Certification
7
years of professional experience
Human Resources and administrative professional with more than 6 years of active-duty U.S. Army experience performing personnel administration, workforce accountability, records management, program support, data management, customer service, and logistics operations. Experienced supporting organizations of 1,300+ personnel, processing 50+ personnel actions monthly; maintaining 500+ personnel records; and ensuring 98%+ documentation accuracy. Skilled in interpreting and applying established policies and procedures, safeguarding sensitive information, coordinating across organizational levels, resolving complex administrative inquiries, preparing reports, tracking suspense requirements, and supporting leadership decision-making. Adept at managing competing priorities, maintaining data integrity, and delivering accurate, timely service in high-volume operational environments.
Work History
Human Resources Specialist (42A)
2 Years 9 Months- Provide comprehensive human resources and administrative support to an organization of 1,300+ personnel, coordinating high-volume personnel actions, records management, accountability requirements, and customer inquiries while maintaining confidentiality, accuracy, and established deadlines.
- Process an average of 50+ personnel actions each month, including promotions, reductions, transfers, awards, evaluations, leave, reassignment, and related administrative actions; maintain 98%+ documentation accuracy and ensure actions meet established suspense requirements.
- Review, prepare, verify, and submit personnel documents for completeness, accuracy, and compliance with applicable policies, procedures, and regulatory requirements; identify discrepancies and coordinate corrections before final processing.
- Maintain and update 500+ personnel records and electronic files, ensuring data integrity, controlled handling of sensitive information, accurate filing, and timely retrieval for leadership and administrative requirements.
- Enter, update, validate, and retrieve personnel information within Army administrative systems, exercising quality control to maintain accurate official records and support reliable workforce reporting.
- Monitored personnel strength, accountability, attendance, and readiness metrics; maintained rosters, trackers, and reports that enabled leadership to assess workforce status and make informed operational decisions.
- Coordinate personnel actions and administrative requirements among subordinate organizations, higher headquarters, leadership, and external agencies, resolving issues and facilitating timely completion of pending actions.
- Track suspense dates and pending personnel actions, conduct follow-up with responsible stakeholders, and elevate unresolved issues to help prevent delays and maintain compliance with established timelines.
- Researched and resolved employee inquiries regarding pay, benefits, promotions, assignments, and personnel processes; explained applicable procedures and connected customers with appropriate resources for further action.
- Prepared personnel reports, accountability products, trackers, and administrative documentation that supplied leadership with timely and accurate information for effective workforce management and operational planning.
- Supervisor: [Supervisor Name, Rank/Title, Phone/Email — ADD] | May Contact: [YES / NO — CONFIRM]
- Selected Accomplishments
- Supported personnel administration for a 1,300+ population while processing 50+ actions monthly and maintaining 98%+ documentation accuracy.
- Maintained accountability and accessibility of 500+ personnel records, strengthening data integrity and leadership access to accurate workforce information.
- Improved administrative follow-through by actively tracking suspense requirements and coordinating with stakeholders on pending personnel actions.
Automated Logistical Specialist (92A)
3 Years- Managed inventory, supply, equipment, and property accountability operations supporting organizational readiness, resource stewardship, and mission requirements.
- Processed supply requisitions, receipts, issues, turn-ins, transfers, lateral transfers, and property transactions using automated logistics and inventory management systems.
- Received, inspected, stored, issued, and accounted for equipment and supplies in accordance with established procedures, accountability standards, and organizational requirements.
- Monitored inventory levels and coordinated supply requests to support timely delivery of equipment and materials to personnel and organizational customers.
- Maintained accurate electronic and hard-copy records for equipment, inventory, and property transactions, enhancing audit readiness and supporting leadership decision-making.
- Conducted physical inventories and reconciled discrepancies between actual assets and automated system records; researched causes and coordinated corrective actions.
- Investigated discrepancies involving missing, damaged, or improperly documented equipment, coordinating corrective actions to ensure accurate accountability.
- Managed multiple supply requests and competing priorities while meeting established deadlines and maintaining a high level of attention to detail and data accuracy.
- Used computerized databases, spreadsheets, and automated logistics systems to enter, retrieve, analyze, reconcile, and report supply and inventory information.
- Supported resource management by maintaining accurate property records and ensuring transactions were properly documented and reflected in applicable systems.
- Active Duty
- Supervisor: [Supervisor Name, Rank/Title, Phone/Email — ADD] | May Contact: [YES / NO — CONFIRM]
- Selected Accomplishments
- Strengthened property accountability by reconciling physical inventories against automated records and coordinating corrective action on discrepancies.
- Supported continuous operational readiness through timely processing of supply and equipment transactions and responsive customer support.
Education
Associate of Arts - Human Resources Management, Information & Communication Technology
Relevant Coursework: Management Information Systems; Principles of Supervision; Organizational Fundamentals
Skills
RAPIDS Machine Operator
Personnel management
Workforce oversight
Personnel Actions
Employee Records
Personnel Accountability
Data Integrity
Regulatory compliance
Program Support
Administrative support
Records Management
Database Management
Microsoft Excel
Reporting analysis
Quality Control
Customer Service
Problem Resolution
Suspense/Deadline Management
Cross-functional collaboration
Employee Performance Tracking
Microsoft Office
HR Management Systems
Personnel Management
Workforce Analytics
Data Entry
Spreadsheet Development
Reporting tools
Information Management
Personal Information
Title: HUMAN RESOURCES SPECIALIST | PROGRAM SUPPORT | ADMINISTRATIVE OPERATIONS
Certification
3 Army Achievement Medals, 2 Army Commendation Medals, 5 Certificates of Achievement
AWARDS & RECOGNITION
3 Army Achievement Medals, 2 Army Commendation Medals, 5 Certificates of Achievement
ADDITIONAL FEDERAL RESUME INFORMATION — COMPLETE BEFORE SUBMISSION
Citizenship: [ADD] Veterans' Preference: [ADD, if applicable] Federal civilian service: [ADD, if applicable] Security clearance: [ADD, if applicable] Availability: [ADD] Supervisor contact information and permission to contact: [ADD FOR EACH POSITION] Exact hours worked per week: [CONFIRM FOR EACH POSITION] Current/previous salary: [ADD ONLY IF REQUESTED BY THE ANNOUNCEMENT] Target vacancy announcement / USAJOBS announcement number: [ADD WHEN TAILORING]
FEDERAL CAREER TARGET
- Primary: Human Resources Specialist (GS-0201) / Human Resources Assistant (GS-0203)
- Secondary: Management and Program Analyst (GS-0343) / Program Support Specialist (GS-0301)
- Additional alignment: Logistics Management Specialist (GS-0346)
SPECIALIZED EXPERIENCE
- Human Resources & Personnel Administration: Experience administering personnel actions, maintaining official personnel records, monitoring workforce strength and accountability, responding to employee inquiries, and coordinating administrative requirements with leadership and higher headquarters.
- Records & Information Management: Experience maintaining 500+ personnel records and electronic files; reviewing documents for completeness and accuracy; protecting sensitive information; and ensuring timely retrieval of records for operational and leadership requirements.
- Program Support & Operations: Experience coordinating multiple administrative requirements, tracking suspense dates, preparing reports and trackers, resolving discrepancies, and supporting organizational readiness and operational efficiency.
- Data Management & Quality Control: Experience entering, retrieving, analyzing, and reporting personnel and logistics data using automated systems, databases, spreadsheets, and Microsoft Excel; consistently maintaining 98%+ documentation accuracy.
- Customer Service & Advisory Support: Experience researching and resolving personnel inquiries involving pay, benefits, promotions, assignments, and administrative processes while communicating requirements clearly to customers and leadership.
- Logistics & Asset Management: Experience managing inventory, supply, equipment, and property accountability; reconciling physical and electronic records; processing transactions; and coordinating corrective actions to resolve discrepancies.
Timeline
Human Resources Specialist (42A)
U.S. Army
01.2024 - CurrentRead More
Automated Logistical Specialist (92A)
U.S. Army
02.2020 - 02.2023Read More
American Military University
Associate of Arts from Human Resources Management, Information & Communication Technology
Read More