ARINZE IKEH
Laurel,MD
Summary
Dynamic IT Project Manager with a proven track record at Pfizer, excelling in risk management and compliance. Expert in Agile methodologies and stakeholder collaboration, achieving a 20% improvement in compliance scores. Adept at process optimization and leading cross-functional teams to deliver impactful solutions that enhance operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Specialist (42A)
U.S. Army Reserve Command
Newport News, Virginia
03.2025 - Current
- Managed personnel and administrative records for over 150 soldiers, including promotions and separations.
- Processed HR transactions via IPPS-A and iPERMS, ensuring accuracy and compliance with Army regulations.
- Conducted Soldier Readiness Processing (SRP) to verify the mobilization readiness of all records.
- Administered benefits programs, including DEERS and SGLI, enhancing unit readiness and personnel satisfaction.
- Prepared official orders while managing personnel actions for mobilization and transfers.
- Maintained HR tracking spreadsheets for leadership, detailing unit strength, and readiness metrics.
TECHNICAL PROJECT MANAGER
HOUSING AUTHORITY BALTIMORE
Baltimore, Maryland
11.2021 - Current
- Coordinated project schedules and resource allocation for timely project delivery.
- Developed project scopes and objectives in collaboration with other stakeholders.
- Analyzed project risks and developed mitigation strategies for potential issues.
- Worked with end users, technical professionals, administrators and testers to review requirements, conduct tests and implement solutions.
IT PROJECT MANAGER
PFIZER
McPherson, Kansas
01.2019 - 11.2021
- Managed project timelines and resource allocation for successful delivery.
- Performed risk assessments and mitigated threats by 75% within three months.
- Aligned IT controls with evolving standards, and achieved a 100% pass rate in SOX audits.
- Improved compliance scores by 20% through updated control policies.
- Maintained effective internal control systems to ensure compliance with SOX requirements.
IT Project Manager/IT Risk Analyst
CISCO
San Francisco, California
06.2016 - 01.2019
- Supervised 20+ developers in delivering and upgrading 13 mission-critical platforms for 2 external agencies.
- Conducted an in-depth process improvement analysis for 8 ARTs, identifying 30 pain points and recommending 10 corrective action plans, resulting in a 15% increase in throughput.
- Championed the adoption of DORA metrics, which helped 10 dev teams establish escape gates, monitor deployment frequency, lead time for changes, mean time to recover, and change failure rates. This led to a 20% decrease in the number of defects logged.
- Facilitated Program Increment (PI) Planning readiness by fostering a Continuous Exploration process that drives the synthesis of a Vision, a Roadmap, and Backlogs through Pre- and Post-PI Planning meetings.
- Collaborated with the Product Owner in preparing and refining the backlog for program iteration and iteration planning, and conducted backlog grooming with the team.
- Briefing customers on development progress throughout the PI cycle and on the status of testing, deployment, and release readiness.
Internal Audit Associate (Contract)
Amgen
Thousand Oaks, California
07.2015 - 06.2016
- Conducted SOX compliance audits, internal control testing, and issued actionable findings.
- Developed and executed audit programs with the finance, legal, and IT departments.
- Supported management in implementing corrective action plans after audits.
- Prepared detailed audit reports summarizing findings, and providing suggested solutions for process improvements.
Education
Master of Science - Computer Networking and Telecommunications
SHEFFIELD HALLAM UNIVERSITY
Sheffield11.2015
Bachelor of Business Administration - Business Administration and Management
SHEFFIELD HALLAM UNIVERSITY
Sheffield06.2010
Skills
- Project management: Agile, Scrum, Waterfall, SAFe, risk, and change management
- Agile and collaboration tools: JIRA, Confluence, Smartsheet, MS Project
- Technical proficiency: Microsoft Excel (advanced), Visio, BigFix, and SCCM
- Process optimization: continuous improvement, business process reengineering
- Stakeholder and vendor management: cross-functional team leadership, executive reporting
Certification
- PMP - Project Management Professional
- CSM - Certified Scrum Master
- SAFe Product Owner/Product Manager
- SAFe DevOps Practitioner
Timeline
Human Resources Specialist (42A)
U.S. Army Reserve Command
03.2025 - Current
TECHNICAL PROJECT MANAGER
HOUSING AUTHORITY BALTIMORE
11.2021 - Current
IT PROJECT MANAGER
PFIZER
01.2019 - 11.2021
IT Project Manager/IT Risk Analyst
CISCO
06.2016 - 01.2019
Internal Audit Associate (Contract)
Amgen
07.2015 - 06.2016
Master of Science - Computer Networking and Telecommunications
SHEFFIELD HALLAM UNIVERSITY
Bachelor of Business Administration - Business Administration and Management
SHEFFIELD HALLAM UNIVERSITY