Summary
Overview
Work History
Education
Skills
LICENSES
AFFILIATIONS
TECHNICAL ACUMEN
Timeline
Generic

Charlinne Cheyenne Nystrom

Durango,CO

Summary

Results-driven individual with progressive career in management, leadership and customer service in the airline industry, marketing, real estate, construction and banking industries. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

United Airlines
Lihue, HI
12.2022 - Current
  • Greeted passengers and provided boarding instructions.
  • Collected baggage charges and accepted baggage for check-in.
  • Utilized PA system to announce departures and changes to landings.
  • Processed reservations and issued travel and hotel vouchers.
  • CSR trained on AERO, Jet, MAP Devices, Bolt, etc.
  • Jet Bridge Certified
  • BSO Certified

Real Estate Agent

Oceanfront Sotheby's International Real Estate
Princeville, HI
02.2020 - Current
  • Created and maintained large client base by meeting needs and delivering exceptional customer service.
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Showed building models to prospects based on expressed needs and preferences.
  • Advised prospective clients on current market activities.

Resident Manager

Steadfast Housing Development Corporation
Lihue, Hawaii
03.2019 - 01.2022
  • Responded promptly to emergencies involving staff or residents and coordinated appropriate responses, including advanced medical care.
  • Created client treatment plans based on assessments and goals, while also working closely with tenant case managers.
  • Referred clients to external resources for additional support.
  • Accurately documented all observations, interventions, and concerns in patient files, sustaining continuum of care from admission through to discharge.
  • Managed security policies to effectively protect residents confidentiality and meet HIPAA requirements.

Education

Bachelor of Arts - Business Management And Marketing

Fort Lewis College
Durango, CO
2010

High School Diploma -

Plateau Valley High School
Collbran, CO
2006

Skills

Logistics management

Invoicing proficiency

Leadership and Team Development

Exceptional customer service and public relations skills

Highly proficient computer skills

Excellent Written and Communication Skills

Able to learn quickly and multi-task in fast-paced environment

Quality assurance and control

Contract negotiation expertise

Cost reduction and containment

Work Flow Planning

Risk management

LICENSES

Colorado Real Estate Brokers License: State of Colorado

Hawaii Real Estate Sales Associate License: State of Hawaii

AFFILIATIONS

NAR - National Association of Realtors

HIS - Hawaii Information Service, MLS

TECHNICAL ACUMEN

Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)

Windows 10 Platform | Adobe Acrobat | Quickbooks | DocuSign

Timeline

Customer Service Representative

United Airlines
12.2022 - Current

Real Estate Agent

Oceanfront Sotheby's International Real Estate
02.2020 - Current

Resident Manager

Steadfast Housing Development Corporation
03.2019 - 01.2022

Bachelor of Arts - Business Management And Marketing

Fort Lewis College

High School Diploma -

Plateau Valley High School

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Charlinne Cheyenne Nystrom