Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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CHARLISE MARRERO

Tampa,US

Summary

Dynamic and compassionate professional with a diverse background, including a Phlebotomist Internship at HCA and roles in customer service at Publix Supermarket. Demonstrates expertise in venipuncture technique and consistently delivers outstanding patient care. Combining medical knowledge with exemplary interpersonal skills, strives to enhance patient experiences and improve team efficiency.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Cashier

Publix supermarket
  • Provided excellent customer service by assisting customers with their purchases and answering their questions
  • Managed cash register transactions efficiently and accurately
  • Maintained cleanliness and organization of the checkout area
  • Assisted with bagging groceries and ensuring customer satisfaction

Server

Beef 'O' Brady's
  • Delivered exceptional service to patrons by taking and delivering orders promptly and accurately
  • Explained menu items and daily specials, making recommendations to enhance the dining experience
  • Managed multiple tables efficiently, ensuring timely service and customer satisfaction
  • Handled cash and card transactions, including processing payments and providing accurate change

Phlebotomist Intern

HCA
07.2024 - 07.2024
  • Transported specimens and fluid samples from collection sites to laboratories
  • Drew blood from veins by vacuum tube, syringe, and butterfly venipuncture methods
  • Applied knowledge of HIPAA regulations to maintain patient confidentiality throughout the internship experience.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Ensured accurate labeling of specimens, preventing mix-ups and guaranteeing correct test results.
  • Reduced patient anxiety during blood draw procedures with empathetic communication style and gentle technique.
  • Expanded knowledge on various types of tests and tubes utilized in specimen collection, enhancing accuracy in sample handling.
  • Contributed to team efficiency by maintaining organized work stations and managing supplies inventory.
  • Improved overall patient experience with compassionate bedside manner and clear communication.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Education

High school or equivalent -

Wesley Chapel High School

Phlebotomy -

Pasco Hernando State College
07.2024

Bachelor of Arts - Medical Humanities in Pre-med

Saint Leo University
05.2024

Skills

  • Excellent customer service skills
  • Excel proficiency
  • Medical and healthcare knowledge
  • Strong communication and interpersonal abilities
  • Leadership and teamwork experience
  • Attention to Detail
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Adaptable to change
  • Order of draw
  • Venipuncture Technique
  • Blood culture collection

Accomplishments

  • Trained and mentored many employees.

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • Licensed Phlebotomist - Florida Department of Health Services.

Languages

English
Native or Bilingual
French
Limited Working
Spanish
Elementary

Timeline

Phlebotomist Intern

HCA
07.2024 - 07.2024

Phlebotomy -

Pasco Hernando State College

Bachelor of Arts - Medical Humanities in Pre-med

Saint Leo University

Cashier

Publix supermarket

Server

Beef 'O' Brady's

High school or equivalent -

Wesley Chapel High School

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CHARLISE MARRERO