Charlize Vermaak
Boston,MA
Summary
Motivated team member that brings their skills of efficiency and problem solving to the forefront of any situation. Eager to learn new skills and collaborate to make things run smoother so everyone on the team feels secure in their positions. Forward thinker who is always thinking on how we can improve as a group and how each of our skills can be applied to aid ourselves toward the best possible outcome, no matter the variables that may arise.
Overview
6
6
years of professional experience
Work History
G&G Ghost Host
Old Town Trolley Tours
09.2022 - Current
- Keeping customers at their highest satisfaction rate by answering questions, listening to concerns, and accommodating with an attentive and supportive attitude.
- Acquiring sales by connecting with the customer and seeing how our tours can best benefit them and what they're looking for.
- Informing guests that we have accessible options for our tours and that our hosts will be informed of anything they may need to make their experience the best possible.
House and Pet Sitter
Self-employeed
06.2018 - 08.2021
- Collaborated closely with homeowners regarding specific requirements or requests pertaining to property maintenance or pet care management.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained complex gardens with a variety of needs to better standards than the ones they were left in.
- Developed and implemented individual care plans tailored to needs of each client.
Education
Bachelor of Arts - Musical Theatre
The Boston Conservatory At Berklee
Boston, MA05.2024
Skills
- Customer service
- Team planning
- Efficient communication
- Problem solving
- Active listening
- Adaptability
- Leadership and management
- Creativity
- Teamwork and collaboration
- Training
Websites
Accomplishments
Received the Ghost Actor of the Month Award for October 2023.
Timeline
G&G Ghost Host
Old Town Trolley Tours
09.2022 - Current
House and Pet Sitter
Self-employeed
06.2018 - 08.2021
Bachelor of Arts - Musical Theatre
The Boston Conservatory At Berklee
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