Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Charlo Tilander

Vancouver,WA

Summary

Versatile and results-driven professional with a strong background in the hospitality and gaming industry, notably at Red Wind Casino. Excelled in enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in cooking, food safety, and maintaining high cleanliness standards. Demonstrated ability to work collaboratively in fast-paced environments, significantly improving team productivity and guest experience.

Hardworking and enthusiastic [Job Title] trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Cook/Driver Helper

EOCF
10.2020 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.8

Food Service Worker

Van Mall Retirement
02.2002 - 08.2006
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Developed and maintained positive relationships with customers to enhance service.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.

Slot Cashier

Red Wind Casino
02.1998 - 08.2002
  • Exceeded company expectations in terms of accuracy, punctuality, and professionalism while performing various cashier duties.
  • Processed high volumes of cash transactions quickly and accurately during peak hours, minimizing wait times for customers.
  • Streamlined cash-handling procedures by consistently balancing cash drawers and adhering to strict cash control guidelines.
  • Assisted in the training of new employees, sharing best practices and procedural knowledge for an optimal onboarding process.
  • Expedited guest inquiries and concerns by promptly addressing issues and escalating them to management if needed.
  • Troubleshot machine malfunctions and diagnosed root causes.
  • Repaired problems and maintained machines in good working order.
  • Handled money, ticket and chips exchanges for customers.
  • Counted cash and casino chips to accurately reconcile transaction reports.
  • Oversaw casino floor activity to foster efficient service and maintain guest safety.
  • Sold chips, tokens, and tickets to patrons.

Cocktail Server

Viejas Casino
01.1992 - 07.1996
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
  • Communicated with guests to record orders and assess needs.
  • Elevated customer satisfaction by promptly addressing any concerns or special requests.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained a clean and organized bar area for optimal efficiency during busy shifts.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

High School Diploma -

Milwaukie High School
Milwaukie ,OR
06-1996

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Kitchen organization
  • Multitasking and organization
  • Food preparation
  • Strong attention to safe food handling procedures
  • Food handler certification
  • Allergen awareness
  • Health and safety compliance
  • [Type] cooking
  • Positive and professional
  • Teamwork and collaboration

Accomplishments

  • Achieved [Result] through effectively helping with [Task].

Certification

  • CPR/AED Certification
  • [State] Driver's License
  • First Aid Certification
  • ServSafe Food Handler's Certification

Timeline

Cook/Driver Helper

EOCF
10.2020 - Current

Food Service Worker

Van Mall Retirement
02.2002 - 08.2006

Slot Cashier

Red Wind Casino
02.1998 - 08.2002

Cocktail Server

Viejas Casino
01.1992 - 07.1996

High School Diploma -

Milwaukie High School

Similar Profiles

CREATE PROFILE
Charlo Tilander