Charlotte Albertie
Jacksonville,FL
Summary
Seasoned Life Coach adept at working with diverse sets of individuals to promote life management and coping skills. Caring and motivated with a firm grasp of coaching techniques, documentation standards, and resource programs. Ready to offer extensive experience in the field to a dynamic new role with a growing team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mobile Phlebotomist Technician
DIAGGO
Jacksonville, FL
07.2022 - Current
- Prepared collection containers, needles and other supplies needed for specimen collection.
- Provided education to patients regarding the collection process and answered any questions they may have had.
- Adhered to safety regulations while performing duties such as wearing gloves at all times when handling blood samples.
- Demonstrated excellent customer service skills when interacting with patients in order to ensure satisfaction with the service provided.
- Verified patient identity prior to collecting sample using two forms of identification as required.
Licensed Life Insurance Agent
Independant Contractor
Jacksonville, FL
04.2021 - Current
- Provided training sessions on different aspects of life insurance products to colleagues.
- Prepared reports on sales activities including number of prospects contacted, policies sold.
- Assisted clients with policy changes or questions regarding their existing life insurance policies.
- Performed administrative tasks such as filing paperwork into client files according to established procedures.
- Attended industry events, seminars, conferences, and webinars to stay abreast of trends in the industry.
- Analyzed client needs, recommended appropriate life insurance policies, and provided product information to clients.
- Provided ongoing support and advice to clients regarding policy adjustments and updates.
Certified Life/Relationship/Mental Health Coach
Self-Employed
Jacksonville, FL
07.2020 - Current
- Offered ongoing motivation and accountability for behavior change through positive reinforcement techniques.
- Maintained accurate records of all coaching sessions including notes about client conversations, assessments results and recommendations made.
- Provided emotional support throughout the coaching process by listening attentively without judgement or criticism.
- Provided education around the importance of healthy eating, physical activity, sleep, stress management, and other lifestyle factors.
- Adapted communication style according to client's age, culture or socio-economic background.
- Provided guidance on how to make decisions around career choices, relationships, and other life changes.
Lead Medical Laboratory Assistant
Baptist Medical Center
Jacksonville, FL
03.2013 - 06.2021
- Maintained laboratory equipment in proper condition by conducting regular maintenance checks.
- Observed safety protocols while working with hazardous materials in the lab setting.
- Participated in continuing education programs related to clinical laboratory practices.
- Utilized Laboratory Information Systems (LIS) for the entry and retrieval of patient data, improving efficiency.
- Participated in the development and validation of new laboratory tests and procedures, enhancing service offerings.
Education
Master of Science - Clinical Mental Health Counseling
Capella University
Minneapolis, MN06-2027
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ06-2018
Skills
- Anatomy and physiology
- Sample and specimen collection
- Client assistance
- Goal setting
- Growth planning
- Personal development sessions
- Skill development training
- Insurance sales strategy
- Building relationships
Certification
- Certificate in Life Coaching
- 2-14 Life and Variable Annuity License
References
References available upon request.
Timeline
Mobile Phlebotomist Technician
DIAGGO
07.2022 - Current
Licensed Life Insurance Agent
Independant Contractor
04.2021 - Current
Certified Life/Relationship/Mental Health Coach
Self-Employed
07.2020 - Current
Lead Medical Laboratory Assistant
Baptist Medical Center
03.2013 - 06.2021
Master of Science - Clinical Mental Health Counseling
Capella University
Bachelor of Science - Psychology
University of Phoenix
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