Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Barthelemy

Granite City

Summary

Dynamic Nutrition Services Specialist with a strong work ethic at United 4 Children, adept at streamlining workflows and enhancing customer experiences. Proven ability to train teams and foster collaboration, while leveraging attention to detail to resolve complex issues efficiently. Committed to continuous improvement and delivering exceptional service.

Overview

31
31
years of professional experience

Work History

Nutrition Services Specialist (Lead)

United 4 Children
08.2014 - Current
  • Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
  • Trained new team members, sharing best practices and ensuring consistent service standards across the department.
  • Streamlined service processes for increased efficiency and improved customer experiences.
  • Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
  • Fostered a positive work environment that encouraged collaboration, innovation, and continuous improvement among team members.
  • Provided expert guidance in troubleshooting complex issues, leveraging extensive industry knowledge to resolve problems quickly and efficiently.
  • Conducted comprehensive analysis of client feedback to identify trends and implement targeted improvements accordingly.

Paraprofessional Substitute

Granite City School District 9
04.2014 - 08.2016
  • Improved classroom management by consistently enforcing rules and maintaining a structured environment.
  • Assisted lead teachers in preparing materials for instructional use, streamlining daily tasks while promoting efficiency.
  • Contributed to a safe learning environment, monitoring students during non-instructional times and addressing any concerns or issues promptly.
  • Assisted in the implementation of behavior management strategies, reducing disruptions and fostering a positive learning atmosphere.

In Home Daycare

Self
08.2004 - 03.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Secretary

Goldenberg Heller & Antognoli, P.C.
03.1995 - 04.2004
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

High School Diploma -

Granite City Senior High School
Granite City, IL
05-1990

Skills

  • Customer support
  • Workflow management
  • Strong work ethic
  • Customer service
  • Attention to detail
  • Multitasking and organization

Timeline

Nutrition Services Specialist (Lead)

United 4 Children
08.2014 - Current

Paraprofessional Substitute

Granite City School District 9
04.2014 - 08.2016

In Home Daycare

Self
08.2004 - 03.2014

Secretary

Goldenberg Heller & Antognoli, P.C.
03.1995 - 04.2004

High School Diploma -

Granite City Senior High School