Writing
Bachelor of Arts - Double Major: Communication And Philosophy
University of California, Santa Barbara
Santa Barbara, CA05-2025
Charlotte Boss
Santa Barbara,CA
Summary
Highly analytical and detail-oriented professional with a strong foundation in Communication and Philosophy from UCSB, offering proficiency in research, client relations, and navigating complex filing/ organizational systems. Skilled in contract literacy, data management, and persuasive communication, with a strong background in leadership, organizational strategy, and media outreach.
Education
High School Diploma -
Ramona High School
Ramona, CA06-2021
Skills
- Customer Service
- Sales
- Program planning
- Documentation management
- Community outreach
- Clerical support
- Time management
- Multitasking Abilities
- Excellent communication
- Organizational skills
Timeline
Community Assistant
Article Student Living
04.2023 - 12.2024
Small Business Owner
Made By Boss (Self Employed)
06.2022 - 11.2024
Staff Member
Jamba Juice
06.2020 - 09.2021
Tennis Coach
Self Employed
09.2019 - 06.2021
Bachelor of Arts - Double Major: Communication And Philosophy
University of California, Santa Barbara
High School Diploma -
Ramona High School
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised a team of 4 Leasing Assistants during Management Transition. (Acted as Leasing Marketing Manager for 3 months before replacement came- offered position but not compatible with school schedule)
- Achieved highest commission from signing most leases in 2023-24 lease term
- Ramona High School Valedictorian
Work History
Community Assistant
Article Student Living
04.2023 - 12.2024
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Generated Leases/ conducted screenings
- Working with physical documents and online systems like: Entrata, Mircrosoft Teams, Excell, Outlook
- Improved resident satisfaction: addressing concerns, providing resources, and offering support (ie. roommate mediation)
- Scheduled and coordinated social events for renewal interest
- Conducted tours, upselling, marketing
- Social media management (tiktok, Instagram)
- Operated phones (customer service)
Small Business Owner
Made By Boss (Self Employed)
06.2022 - 11.2024
- Managed daily operations
- Established local loyal customer base in Isla Vista Student Population
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced reputation by consistently delivering exceptional service quality to customers and offering free repairs and exchanges
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Staff Member
Jamba Juice
06.2020 - 09.2021
Tennis Coach
Self Employed
09.2019 - 06.2021
- Established positive relationships with parents, addressing concerns and providing updates on progress.
- Expanded young students' understanding of game strategy and cooperation
- Built strong rapport with students, instilling self-confidence that translated into increased motivation and healthy lifestyles
Interests
Law and Ethics
Reading and Philosophy
Health and Beauty
Design (Jewelry making and Interior Design)
Fitness F45
Overview
5
5
years of professional experience
Software
Microsoft Excel
SSPS
Microsoft Teams
Google Slides, Docs
Canva
Affiliations
- St. Marks Isla Vista Catholic Church
- UCSB RCO: Nest Quest
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