Summary
Overview
Work History
Education
Skills
Accomplishments
Gulf Coast Women's Magazine 100 Business Women of the Year 2023 and 2024
Timeline
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Charlotte Brown

Moss Point,MS

Summary

Dynamic leader with a proven track record of over 20 years experience in volunteer management and case management. Excelled in recruitment strategies and community engagement, achieving substantial growth at We Are Moss Point. Skilled in program coordination and public relations, fostering robust partnerships and enhancing brand reputation. Expert in team training and strategic planning, ensuring impactful community contributions.

Overview

19
19
years of professional experience

Work History

Coordinator of Volunteers

Gulf Coast Center for NonViolence
05.2017 - Current
  • Maintained accurate records regarding hours worked by 120 volunteers allowing for proper recognition of their efforts.
  • Managed organization's volunteer program, including recruiting, training, and supervising 120 volunteers
  • Coordinated successful volunteer events, effectively managing logistics and resources for optimal outcomes.
  • Enhanced volunteer engagement by implementing effective recruitment and retention strategies.
  • Provided ongoing support to volunteers through mentorship, coaching, and resource allocation as needed.
  • Organized regular meetings with volunteers, facilitating open dialogue on best practices, challenges faced, and potential solutions.
  • Conducted thorough background checks on all prospective volunteers to ensure compliance with organizational policies and safety standards.
  • Ensured a safe working environment for all volunteers by conducting risk assessments prior to any project or event.
  • Monitored and evaluated the overall effectiveness of volunteer programs, making adjustments as needed to improve performance and achieve desired outcomes.
  • Collaborated with other departments to identify potential areas of need that could be addressed through volunteer efforts.
  • Identified new avenues for recruiting diverse groups of volunteers by establishing partnerships with various community organizations.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Implemented innovative recognition programs to celebrate volunteer achievements and contributions to the organization.

CEO

We Are Moss Point
05.2017 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Managed approximately 30 incoming calls and emails daily
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Represented organization at industry conferences and events.
  • Established and maintained strong relationships with customers, vendors and strategic partners.

Director of Public Relations

Moss Point Visionary Circle
01.2006 - 05.2020
  • Executed social media plans to create cohesive online presence.
  • Implemented content editorial calendar to plan marketing campaigns and manage content.
  • Managed approximately 21 incoming calls and emails daily
  • Cultivated a robust network of media contacts across various industries, leading to enhanced opportunities for strategic collaborations and partnerships.
  • Maintained proactive media relations program by distributing news releases for placement.
  • Coordinated special events such as press conferences
  • Streamlined internal processes for increased efficiency in responding to media inquiries or crises situations.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Wrote engaging and successful press releases to control information and public opinion.

Education

Bachelor of Arts - Social Work

Almeda State University
Caribbean Island Of Nevis
12.2002

Skills

  • Recruitment strategies
  • Volunteer management
  • Marketing
  • Program coordination
  • Community engagement
  • Team Training
  • Community and public relations

Accomplishments

    Points of Light Volunteer of the Year

Gulf Coast Women's Magazine 100 Business Women of the Year 2023 and 2024

The annual awards ceremony and luncheon event, celebrates some of the Mississippi Gulf Coast’s most influential and impactful female leaders who represent areas that range from nonprofits and the arts to education and entrepreneurship. I was chosen out of 1300 nominees for 2 years straight. 

Timeline

Coordinator of Volunteers

Gulf Coast Center for NonViolence
05.2017 - Current

CEO

We Are Moss Point
05.2017 - Current

Director of Public Relations

Moss Point Visionary Circle
01.2006 - 05.2020

Bachelor of Arts - Social Work

Almeda State University

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Charlotte Brown