Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
AdministrativeAssistant
Charlotte Cline

Charlotte Cline

Tunnelton,WV

Summary

Seasoned medical professional with more than 20 years of experience in various medical jobs including, Patient Registrar, Medical/Lab Assistant, Phlebotomist, Data Entry, & General Office duties. Very personable and hard working individual who takes great pride in her work. Authorized to work in the US for any employer

Overview

24
24
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Union Rescue Mission
Fairmont, WV
02.2024 - 06.2024
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Provided feedback during tasting sessions to help refine existing dishes or develop new ones.
  • Trained new employees on kitchen procedures and policies.

Driver

Halcon
Grafton, WV
12.2023 - 02.2024
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Verified the contents of inventory loads against shipping papers.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.

Warehouse Worker

Goodwill Store
Grafton, WV
09.2023 - 01.2024
  • Followed established guidelines for picking orders accurately.
  • Performed cycle counts to maintain accurate inventory records.
  • Inspected incoming shipments for damage or discrepancies.

Housekeeping

First Baptist Church of Grafton
Grafton
02.2021 - 04.2022
  • General cleaning of the Church sanctuary, dining hall, offices, classrooms, bathrooms, food pantry, and windows
  • Order & stock supplies.

Phlebotomist/Lab Assistant

United Hospital Center
Bridgeport
09.2020 - 01.2021
  • Swabbing patients in drive through Covid testing tent
  • Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture method
  • Perform employee health and outside drug screening
  • Draw blood from capillaries by dermal puncture, such as a heel or fingerstick method
  • Data entry of patient of Patient, specimen, insurance, and billing information
  • Maintenance Of patient electronic medical records
  • Conduct standard test, such as alcohol, blood cultures, oral glucose tolerance test, and glucose screening
  • Explain specimen collection procedures to patients.

Specimen Collector

Dominion Diagnostics
Hollywood, FL
01.2016 - 03.2020
  • Communicate with patients regarding testing, billing, and medications
  • Collect urine under specific guidelines for drug testing
  • Registration of patients
  • Package in mail specimens to laboratory in a timely manner, with all required paperwork
  • Collaborate with nursing staff, and physicians on testing needed, billing, and answering testing questions
  • Order and maintain necessary supplies.

Lab Assistant

Preston Memorial Hospital
Kingwood
01.2015 - 01.2016
  • Perform employee health and outside company drug screens
  • Explain specimen collection procedures to patients
  • Perform specialized testing such as therapeutic phlebotomy and state PKU testing
  • Organize and clean blood drawing trays and station ensuring that all instruments are sterile and all needed supplies are available
  • Match laboratory requisition forms to specimen tubes
  • Collect specimens at specific time intervals for Tess, such as those assessing therapeutic drug levels
  • Data entry Of patient specimen, insurance, and billing information and other patient registration duties
  • Supervise and instruct other laboratory assistance and students
  • Perform standard testing such as blood cultures, glucose tolerance testing, blood smears, peak and trough drug levels, blood alcohol, and oral glucose testing.

Medical Assistant/PSR

WVU Heart Institute
Kingwood
01.2008 - 01.2010
  • Schedule patient appointments
  • Triage patients
  • Prepare treatment rooms for patient examination
  • Authorize drug refills and provide prescription information to pharmacies
  • Explain treatment, procedures, medications, diets or physicians instructions to the patients
  • Contact medical facilities or departments to schedule patients for tests or admission
  • Perform EKG's
  • Perform general office duties such as answering the phone taking dictation and completing insurance forms, filing, data entry
  • HIPPA compliant
  • Inventory and order medical, lab, or office supplies
  • Keep financial Records and perform other bookkeeping duties such accounts payable and daily cash drawer.

Lab Assistant/Phlebotomist

Monongalia General Hospital
Morgantown
01.2000 - 01.2009
  • Perform POS drug screens for employee health and outside companies
  • Document chain of custody for drug screens
  • Train other medical personnel in phlebotomy or laboratory techniques
  • Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
  • HIPPA compliance
  • Data entry and patient registration for patient information, specimen information, and insurance or billing
  • Transport specimens or fluid samples from collection sites to laboratory
  • Process blood or other fluids samples for further analysis by other medical professionals
  • Phlebotomy.

Patient Registration Representative

Monongalia General Hospital
Morgantown
06.2006 - 01.2008
  • Data entry of patient information and billing information
  • Accounts payable and billing
  • Hospital admission and transfer Of patients
  • Insurance verification and pre-authorization
  • Patient scheduling
  • General office duties including answering telephones, taking dictation, completing insurance forms
  • Process and prepare business or government forms
  • Resolve or clarify codes or diagnosis is with conflicting, missing, or unclear information my consulting with doctors or others were by participating in the coding teams regular meetings
  • Complete insurance or other claim forms
  • Transmit correspondence or medical records by mail, email, or fax while maintaining patient confidentiality and HIPAA regulations.

Lab Assistant/Data Entry

Monongalia County Health Department
Morgantown
06.2005 - 08.2006
  • WIC Nutritional program
  • Perform hemoglobin testing to ensure donor iron levels are within normal range
  • Interview patients to obtain medical information
  • Triage patients measuring vital signs, weight, and height
  • Perform routine laboratory test and sample analysis
  • Inventory and order medical, lab, and office supplies as needed
  • Enter data gathered from analysis of medical test or clinical results into the computer as part of patient EMR
  • ICE Immunization program entering thousands of demographic and immunization data into the newly developed state database for childhood immunizations
  • Protect the security of medical records to ensure that confidentiality is maintained.

Education

Associate in Science (AS) in Early Childhood -

Fairmont State
04.2004

High school diploma or GED -

Skills

  • Patient Care
  • Vital Signs
  • Phlebotomy
  • Venipuncture
  • Laboratory Experience
  • Triage
  • Medical Records
  • Medical Office Experience
  • Medical Scheduling
  • Hospital Experience
  • Experience Administering Injections
  • EMR Systems
  • Epic
  • Anatomy Knowledge
  • Clerical Experience
  • Insurance Verification
  • HIPAA
  • Customer service
  • Medical terminology

Certification

  • Certified Home Health Aide, 11/1992
  • Certified Nursing Assistant (CNA), 11/1992
  • Certified Phlebotomist, 02/1991

Personal Information

Title: Seasoned Medical Professional

Timeline

Kitchen Manager

Union Rescue Mission
02.2024 - 06.2024

Driver

Halcon
12.2023 - 02.2024

Warehouse Worker

Goodwill Store
09.2023 - 01.2024

Housekeeping

First Baptist Church of Grafton
02.2021 - 04.2022

Phlebotomist/Lab Assistant

United Hospital Center
09.2020 - 01.2021

Specimen Collector

Dominion Diagnostics
01.2016 - 03.2020

Lab Assistant

Preston Memorial Hospital
01.2015 - 01.2016

Medical Assistant/PSR

WVU Heart Institute
01.2008 - 01.2010

Patient Registration Representative

Monongalia General Hospital
06.2006 - 01.2008

Lab Assistant/Data Entry

Monongalia County Health Department
06.2005 - 08.2006

Lab Assistant/Phlebotomist

Monongalia General Hospital
01.2000 - 01.2009

Associate in Science (AS) in Early Childhood -

Fairmont State

High school diploma or GED -

Charlotte Cline