Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Charlotte Cobb

Flower Mound

Summary

Dynamic sales professional with a proven track record at Best Buy, excelling in customer service and relationship building. Leveraged strong sales strategies to enhance customer satisfaction and drive revenue growth. Skilled in visual merchandising and inventory management, consistently delivering results while maintaining a positive attitude in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Advisor

Best Buy
10.2023 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Sales Associate

Collectibles, Cards, and Games
04.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Flower Mound High School
Flower Mound, TX
05-2025

Skills

  • Customer service
  • Sales strategies
  • Visual merchandising
  • Inventory management
  • Relationship building
  • Problem solving
  • Time management
  • Fast learner

Certification

Adobe Illustrator Certification

Timeline

Sales Advisor

Best Buy
10.2023 - Current

Sales Associate

Collectibles, Cards, and Games
04.2023 - 09.2023

High School Diploma -

Flower Mound High School

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Charlotte Cobb