Charlotte De Weaver
Summary
As a communication studies major with a passion for effective communication and digital engagement, I bring a dynamic blend of interpersonal skills, social media expertise, and strategic thinking to drive impactful results. With hands-on experience in community engagement, event planning, and social media management, I am poised to leverage my abilities to contribute effectively to your team and achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Macado's Restaurant Receptionist/Customer Support Executive
Kevin Clark Originals
02.2024 - Current
- Working directly with customers and colleagues has expanded interpersonal communication skills, communication techniques to interact professionally, actively listen to customer needs and resolve any issues or concerns.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Streamlined reservation processes for improved guest experience and increased table turnover.
- Managed high-volume phone lines, addressing inquiries and confirming reservations with accuracy and professionalism.
- Maintained a clean and welcoming reception area for enhanced guest comfort.
Youth Program Coordinator
Patty Giesen
06.2019 - 08.2023
- Providing hands-on experience in program coordination, youth engagement, fostering leadership skills and a commitment to community enrichment.
- Coordinated special events and initiatives to promote a positive image of the youth program within the community.
Education
Bachelor of Arts - Communication Studies
Roanoke College
Salem, VA05.2025
Skills
- Public Speaking
- Verbal/Written/Digital Communication
- Social Media Management
- Content Creation
- Influencer Marketing
- Analytics and Insights
- Digital Communication
- Critical Thinking
- Professional Appearance
- Strong Organization
- Research Skills
Timeline
Macado's Restaurant Receptionist/Customer Support Executive
Kevin Clark Originals
02.2024 - Current
Youth Program Coordinator
Patty Giesen
06.2019 - 08.2023
Bachelor of Arts - Communication Studies
Roanoke College
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