Charlotte Glover
Louisburg,KS
Summary
Dedicated and hardworking professional seeking a career change to become a Beauty Advisor at Sephora. Exceptional interpersonal skills and passion for working with people make me an ideal addition to the team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant
Appletree Family Dental
Olathe, KS
07.2014 - Current
- Served as dental assistant in fast-paced, prolific dental practice.
- Support the dentist chair side during a wide range of dental procedures, spanning from preventive care to orthodontic and oral surgery treatments.
- Organize clinical charts prior to patient appointments.
- Supported office operations by scheduling appointments, organizing records, managing phone communications and processing billing.
- Proactively ordered necessary supplies to prevent shortages and maintain efficient workflow.
- Delivered comprehensive schooling curriculum to newly enrolled assistant students in a 12-week program offered twice a year through the Dental Careers of Kansas City Assistant School and Certification Program, which was housed inside Appletree Family Dental.
- Achieved national certification in Radiology and Sterilization techniques through D.A.N.B.
- Assisted in laboratory work such as pouring models, trimming dies, making temporaries.
- Maintained patient records accurately in accordance with HIPAA regulations.
Account Manager - Graphic Design Assistant
Logical Marketing Solutions
Phoenix, AZ
01.2011 - 06.2014
- Managed accounts and supported graphic design projects as a flexible team member.
- Worked directly under the supervision and mentorship of the Lead Graphic Designer.
- Managed website development and maintenance for the auto and housing sectors.
- Developed proficiency in Adobe software, including Photoshop and Illustrator.
- Built and maintained strong, long-lasting customer relationships.
- Delivered marketing solutions promptly to meet customer requirements and goals.
- Ensured inventory information was up-to-date on online advertisements and dealership websites.
Receptionist /Executive Personal Assistant
SMI Manufacturing, LLC.
Tempe, AZ
01.2009 - 11.2010
- Provided support as both receptionist and Executive Personal Assistant in a fast-paced manufacturing company.
- Maintained appointment schedules for both the CEO and CFO of the company and worked directly under them.
- Expertly coordinated both physical meetings and virtual conference calls for the company executives.
- Acted as the liaison between the executives and clients, maintaining strong professional relationships.
- Controlled access to gated areas for enhanced security.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Effectively handled and sorted incoming mail, while also accepting deliveries from a wide range of couriers and organizations.
- Served as one of the primary points of contact for visitors, providing exceptional customer service.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
High School Diploma -
Shasta High School
Redding, CA05-2003
Associate of Arts - Medieval And Renaissance Studies
Gateway Community College
Phoenix, AZ05-2014
Dental Assistant Certification - Dental Assisting
Dental Careers of Kansas City
Olathe, KS10-2014
Skills
- Versatility
- Interpersonal skills
- Self-motivated
- Communication skills
- Active Listening
- Patient
- Creative
- Proficient
- Problem Solving
- Decision Making
- Detail Oriented
- Time Management
Certification
- D.A.N.B. Certification in Radioloy (2016)
- D.A.N.B. Certification in Sterilization (2016)
- Dental Assistant Certification (KS & MO) (2014)
Volunteer Work
- Who I am Foundation (Phoenix, AZ) Served as a volunteer for a 501(c)3 tax exempt nonprofit organization predominately focused on bettering our communities nationwide and raising awareness to prevent important issues like homelessness, domestic violence and hunger. (2013-2014)
- Saint Joseph The Worker (Phoenix, AZ) Worked closely with the homeless community of Phoenix, Arizona, helping them learn and navigate new technologies enabling them to obtain employment. Developed and taught an online employment application proficiency class. (2011-2013)
References
References available upon request.
Timeline
Certified Dental Assistant
Appletree Family Dental
07.2014 - Current
Account Manager - Graphic Design Assistant
Logical Marketing Solutions
01.2011 - 06.2014
Receptionist /Executive Personal Assistant
SMI Manufacturing, LLC.
01.2009 - 11.2010
High School Diploma -
Shasta High School
Associate of Arts - Medieval And Renaissance Studies
Gateway Community College
Dental Assistant Certification - Dental Assisting
Dental Careers of Kansas City
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