Charlotte Harmon
Gaffney,South Carolina
Summary
Dedicated food server with strong skills in customer service, cash handling, and employee training. Proven ability to thrive in fast-paced environments while ensuring guest satisfaction and maintaining cleanliness. Dedicated customer service professional with expertise in food safety practices and cash handling. Committed to enhancing guest experiences through efficient multitasking and innovative problem-solving.
Overview
3
3
years of professional experience
2001
2001
years of post-secondary education
Work History
Food Server
Applebee's Grill + Bar
Gaffney, South Carolina
09.2021 - 05.2024
- Provided prompt service to guests in high-demand environment, enhancing dining experience.
- Trained new servers on menu items and service procedures, contributing to team readiness.
- Executed cash transactions and managed payment processing using POS system, ensuring accuracy.
- Maintained cleanliness and organization of dining areas and service stations.
Food Server
Daddy Joe's
Gaffney, SC
03.2022 - 11.2023
- Greeted guests in a friendly, welcoming manner to enhance customer experience.
- Anticipated needs and responded promptly to requests, ensuring satisfaction.
- Maintained cleanliness of dining area, including tables, chairs, and menus.
- Followed proper cash handling procedures for accurate payment processing.
- Executed opening and closing duties, including cash drawer counts and supply restocking.
Food Server
Outback Steakhouse
Gaffney, South Carolina
06.2021 - 12.2021
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and serving stations.
- Processed payments accurately using point-of-sale systems.
Education
East Jefferson High School
Metairie, LAWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Food preparations
- Serving
- Cash handling
- POS systems
- Customer service and support
- Multitasking
- Time management
- Employee training
- Food safety
- Team collaboration
- Effective communication
- Cleanliness standards
- Hospitality and accommodation
Timeline
Food Server
Daddy Joe's
03.2022 - 11.2023
Food Server
Applebee's Grill + Bar
09.2021 - 05.2024
Food Server
Outback Steakhouse
06.2021 - 12.2021
East Jefferson High School