Processed POS transactions accurately for cash, credit, check, and gift card sales.
Balanced cash drawers with 100% accuracy and maintained detailed cash records during refunds to support financial integrity.
Managed inventory and restocked shelves while keeping checkout areas organized to support efficient store operations.
Office Assistant
Integrative Behavioral Supports
Washington, DC
10.2017 - 07.2024
Supported incoming correspondence by filing documents, sending faxes, scheduling appointments, and assisting physicians and staff with daily administrative needs.
Handled time-sensitive correspondence to support smooth office workflow and keep communication moving between patients, providers, and staff.
Processed medical billing and insurance claims for accurate, timely submission through electronic health record (EHR) system.
Security Officer
United Security Forces LLC
Woodbridge, VA
08.2022 - 05.2023
Responded to alarm activations and checked unusual or suspicious activity to support site security.
Patrolled assigned premises and surrounding areas to discourage unauthorized entry and support safety.
Recorded security incidents, prepared incident reports, and maintained shift changeover logs to support clear communication and accountability.
Office Manager
Washington Foundation for Family Life
Washington, DC
04.2011 - 10.2017
- Support office operations with strong attention to detail across administrative, medical billing, and human resources tasks.
- Handle confidential correspondence, payroll activities, and insurance claims for major providers with accuracy and policy compliance.
- Assist multidisciplinary teams, coordinate recruitment cycles, and follow employment law requirements to support organizational standards.
- Improve daily workflow in fast-paced healthcare settings and help staff stay productive and organized.
- Maintain electronic health records with accurate patient information and easy access for healthcare providers.
Child Associate
Department of Mental Health
Washington, DC
09.2008 - 07.2010
Supported care coordination for children by working with mental health professionals, school staff, and parents.
Led weekly non-directed play sessions with assigned children, supporting emotional and social growth throughout school year.
Completed paperwork and documentation accurately and on time.