Zakyiah L. Jackson
Flemington,NJ
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Stop N Shop
Flemington, NJ
03.2024 - Current
- Greeted customers and processed transactions accurately using POS system.
- Handled cash, credit, debit, and loyalty card transactions with speed and precision.
- Assisted customers with locating items and resolving concerns.
- Selected, packed, and staged online grocery orders efficiently and accurately.
- Maintained cleanliness of workstations.
- Skills: Customer service & communication, Cash handling and POS systems, Order picking and packing, Time management and multitasking, Team collaboration, Inventory control and restocking, Familiarity with online shopping apps/systems
Crew Member
Sonic
Flemington, NJ
04.2023 - Current
- Provided fast, friendly and efficient customer service during carhop and drive thru.
- Prepared and assembled and food and drink orders.
- Trained and mentored new employees to improve efficiently and customer satisfaction.
- Handled customer complaints professionally, resolving issues to maintain a positive dining experience.
- Steeped into managerial duties, including supervising team members, and delegating tasks to ensure smooth operations.
- Skills: Leadership and Team Management, Customer Service Excellence, Food Preparation and Safety, Cash Handling and POS Systems, Employee Training and Mentorship, Conflict Resolution
Food Pantry Assistant
Rutgers Wellness Center
Camden , NJ
09.2025 - 12.2025
- Greeted and registered guests upon arrival; assisted with check-in and appointment procedures.
- Provided clear instructions to shoppers regarding weight limits, food allowances, pantry rules, and shopping times.
- Offered customer service by answering questions, resolving concerns, and helping maintain a positive environment.
- Restocked shelves with food, beverages, produce, hygiene items, and non-perishables from the lower storage room.
- Recorded incoming and outgoing inventory; tracked transfers between storage rooms.
- Scanned items and monitored food limits to ensure compliance with pantry guidelines.
- Maintained freezer/refrigerator temperature logs and ensured equipment functioned properly.
- Organized pantry displays and maintained cleanliness, including sweeping, mopping, and general workspace upkeep.
- Assisted with organizing, labeling, and preparing shopping baskets for clients.
- Monitored hallway and waiting areas to control noise and maintain order during shopping periods.
- Ensured no baskets or pantry items were taken outside the designated area.
- Followed time-clock, attendance, and restricted cell phone policies.
- Reported lateness or absences to program coordinators.
- Promoted safe movement and crowd control by monitoring guest flow (max 10 shoppers at a time).
- Worked with program coordinators to complete daily tasks and assignments before end of shift.
- Participated in training across multiple pantry roles (Transaction Assistant, Food Runner, Inventory Specialist, Hallway Monitor, Client Check-In).
- Supported special events, donation processing, and end-of-semester activities.
Student Technician
Hunterdon Central Regional High School
Flemington, NJ
08.2023 - 06.2024
- Operated cameras, audio mixers and other recording equipment to capture live events with precision.
- Set up and maintained equipment for concerts, sport events and meetings, ensuring smooth execution.
- Led a team of student technician, delegating task and ensuring efficient workflow.
- Oversaw event production, managing technical aspects and directing camera and audio work.
- Coordinated faculty and staff to plan and execute high-quality recording.
- Trained and mentored new members.
- Skills: Audio & Video Recording, Live Event Production
Education
Bachelor of Science - Health Science
Rutgers University, College of Arts & Sciences
Camden, NJ05.2028
High School -
Hunterdon Central Regional High School
Flemington, NJ06.2024
Skills
- Leadership and Team Management
- Customer Service Excellence
- Food Preparation and Safety
- Cash Handling and POS Systems
- Employee Training and Mentorship
- Conflict Resolution
- Customer service & communication
- Cash handling and POS systems
- Order picking and packing
- Time management and multitasking
- Team collaboration
- Inventory control and restocking
- Familiarity with online shopping apps/systems
- Audio & Video Recording
- Live Event Production
- Event Planning & Coordination
- Fundraising and Budget Management
- Leadership and Team Collaboration
- Community Engagement and Advocacy
- Public Speaking and Promotion
Certification
Human Subjects Research Certification, CITI Program
Activities
- Black Student Union (BSU) Member & Event Coordinator, Member (Year 1), Event Coordinator (Year 2-3), Active member of the Black Student Union, contributing to discussions and community-building initiatives., Elected as Event Coordinator for two consecutive years, leading the planning and execution of campus events., Collaborated closely with BSU President, Treasurer, School Principal, & Supervisors of special departments to organize cultural celebrations, educational programs and networking opportunities., Led successful fundraising initiatives, helping raise significant funds for BSU programs and community outreach., Partnered with the NAACP & Jack and Jill to coordinate joint events, advocacy efforts and awareness campaigns., Event Planning & Coordination, Fundraising and Budget Management, Leadership and Team Collaboration, Community Engagement and Advocacy, Public Speaking and Promotion
- Peer Mentor - High School Disability Support Program, Provided one-on-one and group support to high school students with disabilities, assisting with classwork and social engagement., Created a positive and inclusive environment through interactive activities and personalized mentoring., Organized and facilitated weekly Jeopardy games to reinforce learning in a fun and engaging way., Encouraged social interaction and teamwork by baking cookies, taking walks, delivering mail, and participating in recreational activities., Developed patience, empathy and strong communication skills while supporting students' academic and personal growth.
Affiliations
Library Event ( Black History Month) ( February 2023 )
Timeline
Food Pantry Assistant
Rutgers Wellness Center
09.2025 - 12.2025
Cashier
Stop N Shop
03.2024 - Current
Student Technician
Hunterdon Central Regional High School
08.2023 - 06.2024
Crew Member
Sonic
04.2023 - Current
Bachelor of Science - Health Science
Rutgers University, College of Arts & Sciences
High School -
Hunterdon Central Regional High School