Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Charlotte Lewis

Attleboro Falls

Summary

Dynamic General Manager with a proven track record at McDonald's, excelling in financial management and team leadership. Successfully implemented strategies that boosted revenue and enhanced operational efficiency. Skilled in problem-solving and project management, I thrive in fast-paced environments, driving productivity and fostering strong team collaboration. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

5
5
years of professional experience

Work History

General Manager

McDonald's
Plainville
08.2020 - Current
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Recruited, interviewed and hired qualified staff for open positions.

Hostess

Victoria's Cafe
Plainville
06.2020 - 07.2020
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Provided menus to customers and answered questions regarding menu items.
  • Provided excellent customer service by addressing customer needs promptly.

Education

Bachelor of Arts - Public Relations

Bridgewater State University
Bridgewater, MA
05-2026

Skills

  • Problem-solving
  • Leadership and team building
  • Analytical thinking
  • Financial management
  • Written communication
  • Analytical skills
  • Project management

Affiliations

  • Latin Student Alliance
  • Public Relations Representative | Bridgewater State University

Accomplishments

  • Deans list
  • Fall 2022, Spring 2023, Fall 2023, Spring 2024

Timeline

General Manager

McDonald's
08.2020 - Current

Hostess

Victoria's Cafe
06.2020 - 07.2020

Bachelor of Arts - Public Relations

Bridgewater State University

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