Charlotte Maher
Hockessin,Delaware
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Cashier/Hostess
Anthony's Coal Fired Pizza & Wings
05.2021 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Science - Marketing
East Carolina University
Greenville, NC05.2027
High School Diploma -
Delaware Military Academy
Wilmington, DE06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Money Handling
- Cash Register Operation
- Written and verbal communication
- Order Taking
- Payment Processing
- Conflict Resolution
- Product Knowledge
Timeline
Cashier/Hostess
Anthony's Coal Fired Pizza & Wings
05.2021 - 01.2024
Bachelor of Science - Marketing
East Carolina University
High School Diploma -
Delaware Military Academy
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