Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte McAfee

Fruita,CO

Summary

Experienced Area Supervisor driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 2 years in the field. Dedicated to streamlining operations and maximizing team performance. Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.

Overview

6
6
years of professional experience

Work History

Area Supervisor

J & L Sandwiches
Grand Junction, CO
06.2022 - 04.2024
  • Developed and maintained a positive working environment for all staff members.
  • Monitored employee performance, providing feedback and coaching as needed.
  • Conducted regular safety audits to ensure compliance with occupational health standards.
  • Provided guidance to team members on proper procedures for handling customer inquiries.
  • Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
  • Evaluated the effectiveness of existing processes, making recommendations for improvement when necessary.

General Manager of Operations

J & L Sandwiches
Grand Junction, CO
06.2022 - 03.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
  • Analyzed sales data to identify opportunities for growth.
  • Trained and supervised staff members in all aspects of restaurant operations.
  • Maintained a safe working environment by conducting regular inspections, enforcing safety regulations, and responding promptly to any hazards or accidents.
  • Monitored daily financial transactions and prepared weekly reports for management review.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Ensured compliance with all local health codes, sanitation regulations, and company policies.
  • Developed relationships with key customers to maximize revenue potential.
  • Scheduled staffing levels according to expected business volume on a daily basis.
  • Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Responded to customer concerns efficiently, accurately and with detailed information.

Paraprofessional

Fruita Monument High School
Fruita, CO
01.2018 - 02.2019
  • Provided guidance to students in the classroom setting.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Collaborated with special education staff to develop Individualized Education Plans.
  • Facilitated communication between educators, administrators, and parents regarding student progress.
  • Applied positive reinforcement to redirect negative behaviors.
  • Taught daily life skills and behaviors to students to build practical knowledge.

Education

High School Diploma -

Rio Vista High School
Rio Vista, CA
05-2015

Skills

  • Cost Reduction
  • Sales Tracking
  • Reporting skills
  • Continuous improvements
  • Educational assistance
  • Crisis Intervention
  • Classroom support
  • Disability Awareness
  • Helping Students with Special Needs
  • CPR and First Aid

Timeline

Area Supervisor

J & L Sandwiches
06.2022 - 04.2024

General Manager of Operations

J & L Sandwiches
06.2022 - 03.2024

Paraprofessional

Fruita Monument High School
01.2018 - 02.2019

High School Diploma -

Rio Vista High School
Charlotte McAfee