Charlotte McElroy
Nazareth
Summary
An encaustic student who is motivated, ready, and excited to work; enjoys collaborating with others; enjoys problem-solving; and can work well under pressure. I am a detail-oriented and hardworking individual, and all about making every experience positive and enjoyable for everyone.
Overview
5
5
years of professional experience
Work History
Assistant Teacher
Northampton Community College
Bethlehem, PA
11.2024 - Current
- Developed and implemented engaging lesson plans to enhance student learning outcomes.
- Assisted in classroom management, fostering a positive and inclusive environment.
- Collaborated with lead teachers and admin to assess student progress and adjust instruction accordingly.
- Mentored new staff on best practices for teaching strategies and classroom techniques.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Communicated with parents and families about their child
Shift Supervisor
Playa Bowls
Nazareth, PA, Center Valley PA, Bethlehem PA
07.2023 - 06.2026
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained and mentored team members on service standards and product knowledge.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
Restaurant Hostess
Longhorn Steakhouse
Nazareth, PA
10.2023 - 11.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Communicated effectively with servers and kitchen staff to enhance service flow.
- Trained new host staff on procedures and customer service standards.
- Managed seating chart and monitored activity in restaurant to keep a constant and efficient dining flow.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Monitored the dining room for cleanliness and kept the dining area clean and tables clean before and after guests ate
- Monitored the front entrance for new guests while assisting servers by taking and delivering drink orders.
Crew Trainer
Zanettes Nazareth Grill
Nazareth, PA
05.2021 - 10.2023
- Demonstrated food safety practices to ensure compliance with health regulations.
- Fostered a positive work environment through mentoring and support initiatives.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with a smile and provided friendly service to professionally handle every need.
- Opened and closed the store with the store Key
- Served consistent portions following recipes and control standards.
- Kept and oversaw cleaning closing and opening procedures
Education
No Degree - Early Childhood Education And Special Education
DeSales University
Center Valley, PA05-2027
Associate of Arts - Early Childhood Education
Northampton Community College
Bethlehem, PA05-2025
High School Diploma -
Nazareth Area High School
Nazareth, PA06-2023
Skills
- Parent-teacher communication
- Behavior management
- Oral communication
- Lesson planning
- Small group instruction
- Learning support
- Behavior modeling
Timeline
Assistant Teacher
Northampton Community College
11.2024 - Current
Restaurant Hostess
Longhorn Steakhouse
10.2023 - 11.2024
Shift Supervisor
Playa Bowls
07.2023 - 06.2026
Crew Trainer
Zanettes Nazareth Grill
05.2021 - 10.2023
No Degree - Early Childhood Education And Special Education
DeSales University
Associate of Arts - Early Childhood Education
Northampton Community College
High School Diploma -
Nazareth Area High School