Charlotte Overton
Hackett,AR
Summary
Hardworking Library Assistant offers skills in administrative and computer support. Helps keep library running well by proactively helping patrons and solving problems. Always ready to support staff with any need.
Overview
13
13
years of professional experience
Work History
Library Assistant
Carver County Library
Chaska, Minnesota
02.2004 - 09.2013
- Assisted patrons with circulation, holds, and account questions at county library desks.
- Shelved returned materials and maintained orderly shelves throughout library collections.
- Processed new library materials using cataloging and labeling procedures.
- Supported public computer use, printing, and basic technology questions.
- Prepared meeting rooms and supplies for library programs and events.
Computer Instructor
Metropolitan Library System
Oklahoma City, Oklahoma
02.2001 - 11.2003
- Instructed library patrons on email, internet, and word processing basics to enhance digital literacy.
- Supported learners during one-on-one and group technology sessions.
- Assisted patrons with public access computers and software navigation to improve user confidence and access to information.
- Explained computer safety, passwords, and account privacy practices.
Education
Certificate - Tourism And Travel Management
More Norman Vo-Tec
Norman, OK 01.1987 - 03.1987
Some College (No Degree) - Business Administration, Library of Science
Rose State College
Oklahoma City, OKSkills
- Circulation desk operations
- Circulation processes
- Patron registration
- Customer service
- Public computer support
- Computer assistance
- Digital literacy training
- Information retrieval
- Integrated library systems
- Cataloging procedures
- Cataloging of materials
- Interlibrary loans
- Records management
- Periodicals management
- Materials management
- Book repair
- Shelving materials
- Collection shelving
- Material circulation
- Damaged book removal
- Sorting and processing donations
- Event setup
- Display creation
- Children's programs
- Library instruction
- Reading programs
- Shelf reading
- Self motivation
- Library technology
- Multimedia management
- Attention to detail
- Problem solving
- Team coordination
- Self motivation
- Time management abilities
- Multitasking capacity
- Telephone etiquette
- Volunteer supervision
- Self motivation
- Dewey decimal classification system
- Material circulation
- Multitasking capacity
- Time management abilities
Timeline
Library Assistant
Carver County Library
02.2004 - 09.2013
Computer Instructor
Metropolitan Library System
02.2001 - 11.2003
Certificate - Tourism And Travel Management
More Norman Vo-Tec
01.1987 - 03.1987
Some College (No Degree) - Business Administration, Library of Science
Rose State College